Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$1,00/month

  • Free
  • Subscription

Overall rating

3,9 /5
(69)
Ease of Use
4,1/5
Features & Functionality
3,8/5
Customer Service
3,8/5
Value for Money
4/5

Overall rating

4,6 /5
(222)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,4/5
Value for Money
4,7/5

Total features 61

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • CRM Integration
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Communications Diagnostics
  • Contact History
  • Content Filter
  • Customer Activity Reporting
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Desktop Notifications
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Timeline Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • eCommerce Integration

Total features 57

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • CRM Integration
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Communications Diagnostics
  • Contact History
  • Content Filter
  • Customer Activity Reporting
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Desktop Notifications
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integration
  • Timeline Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • eCommerce Integration
  • BigCommerce
  • Freshservice
  • Freshworks CRM
  • Joomla
  • Knowmax
  • LearnWorlds
  • Logic4
  • OBI Engage
  • Ontabee
  • Paperflite
  • BigCommerce
  • Freshservice
  • Freshworks CRM
  • Joomla
  • Knowmax
  • LearnWorlds
  • Logic4
  • OBI Engage
  • Ontabee
  • Paperflite