Freshchat vs OneSignal
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.
OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
₹1,799.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$9.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
3.9/ 5Value for Money
4.0/ 5Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.5/ 5Value for Money
4.6/ 5Features
Total features 64
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Code-free Development
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contextual Guidance
- Conversion Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- File Sharing
- File Transfer
- GDPR Compliance
- Geotargeting
- HTML Editor
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- List Management
- Live Chat
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multivariate Testing
- Natural Language Processing
- Notification Editor
- Notification Scheduling
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Push Notifications
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- SMS Notifications
- SSL Security
- Scheduled Messaging
- Search/Filter
- Segmentation
- Single Sign On
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Visual Analytics
- Visual Workflow Management
- WYSIWYG Editor
- Web Notifications
- Workflow Management
Total features 77
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Code-free Development
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Contextual Guidance
- Conversion Tracking
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- File Sharing
- File Transfer
- GDPR Compliance
- Geotargeting
- HTML Editor
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- List Management
- Live Chat
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multivariate Testing
- Natural Language Processing
- Notification Editor
- Notification Scheduling
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Push Notifications
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- SMS Notifications
- SSL Security
- Scheduled Messaging
- Search/Filter
- Segmentation
- Single Sign On
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Visual Analytics
- Visual Workflow Management
- WYSIWYG Editor
- Web Notifications
- Workflow Management
Integrations
- Adobe Analytics
- Amplitude
- Bird
- Blueshift
- Bubble
- Calendly
- Freshcaller
- Freshdesk
- Freshsales
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Klaviyo
- Landingi
- Meta for Business
- Microsoft Visual Studio
- Mixpanel
- Pipedrive
- Segment
- Shopify
- Slack
- Stripe
- TeamViewer Remote
- Upscope
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
- Zluri
- Adobe Analytics
- Amplitude
- Bird
- Blueshift
- Bubble
- Calendly
- Freshcaller
- Freshdesk
- Freshsales
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Klaviyo
- Landingi
- Meta for Business
- Microsoft Visual Studio
- Mixpanel
- Pipedrive
- Segment
- Shopify
- Slack
- Stripe
- TeamViewer Remote
- Upscope
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
- Zluri
