Qubicles vs Freshcaller
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Overview
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without having to worry about the complexity.
Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without having to worry...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
3.9/ 5Value for Money
4.8/ 5Ease of Use
3.9/ 5Features
3.8/ 5Customer Service
3.8/ 5Value for Money
3.8/ 5Features
Total features 57
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Database
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- Employee Activity Monitoring
- Help Desk Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Distribution
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Data Collection
- Multiple Scripts
- On-Demand Recording
- Outbound Call Center
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- Scheduled Recording
- Self Service Portal
- Softphone Software
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 63
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Database
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- Employee Activity Monitoring
- Help Desk Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Distribution
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Data Collection
- Multiple Scripts
- On-Demand Recording
- Outbound Call Center
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- Scheduled Recording
- Self Service Portal
- Softphone Software
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- Agile CRM
- BigCommerce
- Freshdesk
- Freshsales
- Freshservice
- Gmail
- HubSpot CRM
- Nimble
- Pipedrive
- ResponseTap
- WooCommerce
- Zapier
- Zendesk Sell
- Zoho CRM
- noCRM.io
- Agile CRM
- BigCommerce
- Freshdesk
- Freshsales
- Freshservice
- Gmail
- HubSpot CRM
- Nimble
- Pipedrive
- ResponseTap
- WooCommerce
- Zapier
- Zendesk Sell
- Zoho CRM
- noCRM.io
