CallHippo vs 8x8 Work

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(624)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.6/ 5

Value for Money

4.2/ 5

Overall rating

4.0 /5
(306)

Ease of Use

4.1/ 5

Features

4.1/ 5

Customer Service

3.7/ 5

Value for Money

3.9/ 5

Total features 46

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Single Sign On
  • Status Tracking
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Total features 94

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Single Sign On
  • Status Tracking
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Airtable
  • Constant Contact
  • Copper
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Gmail
  • Google Calendar
  • Google Chrome
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • HubSpot CRM
  • Intercom
  • Microsoft Outlook
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM.io
  • Airtable
  • Constant Contact
  • Copper
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Gmail
  • Google Calendar
  • Google Chrome
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • HubSpot CRM
  • Intercom
  • Microsoft Outlook
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM.io