CallHippo vs Zoom Phone

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(624)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.6/ 5

Value for Money

4.2/ 5

Overall rating

4.5 /5
(216)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.2/ 5

Value for Money

4.5/ 5

Total features 46

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customizable Reports
  • Employee Directory
  • IVR
  • Inbound Call Center
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Total features 26

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customizable Reports
  • Employee Directory
  • IVR
  • Inbound Call Center
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Airtable
  • Constant Contact
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • Intercom
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM.io
Not provided by vendor