---
description: Compare NinjaOne vs Admin By Request for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare NinjaOne vs Admin By Request | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/3860/it-documentation/software) > [NinjaOne \<span\>vs\</span\> Admin By Request](https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request)

# Compare NinjaOne vs Admin By Request

Canonical: https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request

> Detailed comparison between NinjaOne and Admin By Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | NinjaOne | Admin By Request |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 289 | 69 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### NinjaOne

- API
- Access Controls/Permissions
- Activity Tracking
- Anti Virus
- Application Security
- Approval Process Control
- Audit Trail
- Customizable Reports
- Email Alerts
- Event Logs
- Monitoring
- Policy Management
- Process/Workflow Automation
- Reporting/Analytics
- Screen Sharing
- Secure Login
- Server Monitoring
- Single Sign On
- Two-Factor Authentication
- Workflow Management

### Admin By Request

- API
- Access Controls/Permissions
- Activity Tracking
- Anti Virus
- Application Security
- Approval Process Control
- Audit Trail
- Customizable Reports
- Email Alerts
- Event Logs
- Monitoring
- Policy Management
- Process/Workflow Automation
- Reporting/Analytics
- Screen Sharing
- Secure Login
- Server Monitoring
- Single Sign On
- Two-Factor Authentication
- Workflow Management

## Links

- [View NinjaOne Profile](https://www.getapp.za.com/software/108129/ninjarmm)
- [View Admin By Request Profile](https://www.getapp.za.com/software/2067991/admin-by-request)
- [View Original Comparison](https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare NinjaOne vs Admin By Request | GetApp South Africa 2026","description":"Compare NinjaOne vs Admin By Request for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request","about":[{"@id":"https://www.getapp.za.com/software/108129/ninjarmm#software"},{"@id":"https://www.getapp.za.com/software/2067991/admin-by-request#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"NinjaOne","description":"NinjaOne is a unified IT management platform that consolidates endpoint management, patch automation, backup, security and remote support capabilities into a single console. The platform addresses tool sprawl by replacing disparate solutions with a centralized system that provides comprehensive visibility and control across all devices including Windows, Mac, Linux and mobile endpoints. NinjaOne serves enterprise IT teams and managed service providers across industry sectors such as technology, healthcare, government, education and financial services. The platform reduces complexity while enhancing operational efficiency and security posture.\n\nThe platform delivers comprehensive endpoint management through a cloud native architecture that requires no on premises infrastructure. Core functionality includes real time monitoring and management of endpoints via a centralized dashboard with customizable alerts and notifications. Cross platform support and automated task execution streamline routine operations. Patch management leverages artificial intelligence to accelerate vulnerability remediation while preventing problematic updates with customizable scheduling, testing workflows and detailed compliance reporting. Backup and disaster recovery features provide cloud based protection for endpoints, servers and software as a service applications with file level and image based backup options, automated scheduling, encryption and monitoring. Integrated remote access functionality offers single click connectivity, multi monitor support, file transfer capabilities and cross operating system compatibility to facilitate troubleshooting without disrupting end users. Mobile device management extends control to Android and Apple devices with fast enrollment, policy based configuration, remote wipe and lock functions and application deployment. Asset management capabilities include real time hardware and software inventory tracking, device lifecycle management, license monitoring and warranty tracking. The service desk module incorporates integrated ticketing with customizable workflows, service level agreement tracking, email to ticket conversion and knowledge base integration. Additional automation features support custom scripting, pre built templates and scheduled as well as event triggered workflows. Software deployment functionality enables silent installation and uninstallation across multiple devices concurrently.\n\nNinjaOne integrates with third party tools through a comprehensive application programming interface and pre configured connectors for solutions such as CrowdStrike, SentinelOne and Halo PSA to synchronize data and automate workflows across the existing IT ecosystem. Multi tenancy support allows management of multiple clients or business units from a single dashboard with role based access controls tailored to different user roles. Security features include endpoint security monitoring, antivirus and anti malware integration, role based access control and two factor authentication together with data encryption to safeguard information. The platform maintains compliance certifications under Federal Risk and Authorization Management Program Moderate revision five, Service Organization Control two, Government Risk and Authorization Management Program and ISO twenty seven thousand one standards to meet stringent security and regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1e7b648a-7ba4-4ccd-9d03-5de6ecdaf071.png","url":"https://www.getapp.za.com/software/108129/ninjarmm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/108129/ninjarmm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":289,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Admin By Request","description":"Admin By Request is an endpoint privilege management solution that enables organizations to manage, monitor, and control local admin rights across Windows, macOS, and Linux devices. Built on the principle of least privilege, it eliminates the need for users to have standing administrative access. \n\nInstead, it provides temporary, audited elevation only when necessary, minimizing the attack window and reducing the risk of account compromise and lateral movement.\n\nJust-In-Time Privilege Elevation\n\nAt the core of Admin By Request is just-in-time privilege elevation. Users can elevate privileges in two ways: per-application elevation grants temporary admin rights to a single application or installer without elevating the entire user session, keeping the process sandboxed. Session elevation provides time-limited, system-wide administrative access for tasks requiring broader permissions, such as installing drivers or changing system settings. Both methods are fully audited, with all activity (including applications run, installations performed, and session duration) logged for compliance and security review.\n\nFlexible Approval Workflows\n\nOrganizations can configure approval workflows to match their security policies. Requests can require IT approval, require a business reason from the user, or be pre-approved based on application vendor or checksum. Applications can also be blocklisted to prevent elevation entirely, giving IT teams granular control over what software can run with elevated privileges.\n\nBreak Glass Emergency Access\n\nFor emergency situations such as a broken domain trust relationship or temporary server access for consultants, Admin By Request offers Break Glass accounts. These temporary, one-time-use local administrator accounts feature automatically generated complex credentials, must be used within an hour of creation, and are automatically removed on reboot. This provides a secure alternative to Microsoft LAPS, with passwords stored securely in the portal rather than in plain text alongside Active Directory records.\n\nSecure Remote Access\n\nAdmin By Request includes secure remote access capabilities. Remote Support enables IT teams to connect to endpoints for screen sharing and remote control via secure Cloudflare tunnels, with sessions initiated by either the admin or end user. Unattended Access allows browser-based remote connections to servers and network devices without requiring a user to be present, supporting both cloud-hosted and self-hosted on-premise gateway deployments. Vendor Access extends secure connectivity to third-party vendors, allowing access to internal resources through a browser without additional software. All remote sessions are audited and can be recorded for review.\n\nCentralized Management and Auditing\n\nThe web portal provides centralized management across all endpoints. Administrators can configure global settings or create granular sub-settings for specific Active Directory, Entra ID, Google Identity, JumpCloud, or Okta groups. A comprehensive audit log captures all privileged activity, and email notifications can be configured for approval requests, malware detection, and other events. Privacy controls support compliance with data protection requirements by allowing organizations to anonymize data collection.\n\nAdditional Capabilities\n\nAdmin By Request also provides real-time anti-malware file scanning during elevation requests, complete software and hardware inventory across managed endpoints, and integration with SIEM tools and ticketing systems. The solution deploys via standard installation methods or MDM platforms like Intune and Jamf, and operates with minimal resource consumption once installed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5255d4b2-86df-426e-a01d-c0e3d9947540.png","url":"https://www.getapp.za.com/software/2067991/admin-by-request","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2067991/admin-by-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":69,"ratingValue":4.9},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Documentation Software","position":2,"item":"/directory/3860/it-documentation/software","@type":"ListItem"},{"name":"NinjaOne vs Admin By Request","position":3,"item":"https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/108129/2067991/ninjarmm/vs/admin-by-request#breadcrumblist"}]}
</script>
