ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive.
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support

Starting from

N/A

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,4 /5
(22)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,4/5
Value for Money
4,1/5

Overall rating

4,6 /5
(128)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,4/5
Value for Money
4,6/5

Total features 44

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Bug Tracking
  • Collaboration Tools
  • Configurable Workflow
  • Custom Fields
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Drag & Drop Interface
  • File Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Permission Management
  • Projections
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • User Management
  • Version Control
  • Visual Analytics

Total features 70

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Bug Tracking
  • Collaboration Tools
  • Configurable Workflow
  • Custom Fields
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Drag & Drop Interface
  • File Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Permission Management
  • Projections
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • User Management
  • Version Control
  • Visual Analytics
  • Bitbucket
  • GitHub
  • Remote Support
  • Salesforce Sales Cloud
  • Workato
  • Zapier
  • Zoho Analytics
  • Zoho CRM Plus
  • Zoho Desk
  • Zoho Projects
  • Bitbucket
  • GitHub
  • Remote Support
  • Salesforce Sales Cloud
  • Workato
  • Zapier
  • Zoho Analytics
  • Zoho CRM Plus
  • Zoho Desk
  • Zoho Projects