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ChurnZero vs GUIDEcx

ChurnZero

4.7 (128)
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GUIDEcx

4.7 (64)
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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
GUIDEcx is a customer onboarding platform designed to shorten time to value, engage customers, and reduce churn.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$12,000.00/year

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$100.00/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(128)

Ease of Use

4.3/ 5

Features

4.4/ 5

Customer Service

4.9/ 5

Value for Money

4.7/ 5
Read all reviews

Overall rating

4.7 /5
(64)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.9/ 5

Value for Money

4.7/ 5
Read all reviews

Total features 101

  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Behavior Tracking
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Chat/Messaging
  • Checklists
  • Churn Management
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For iPad Devices
  • Forecasting
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Health Score
  • Idea Management
  • Interaction Tracking
  • Issue Management
  • Kanban Board
  • Knowledge Management
  • Leaderboards
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multiple Projects
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Onboarding
  • Opportunity Management
  • Orientation Workflow Management
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Revenue Management
  • Risk Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Sentiment Analysis
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Win/Loss Analysis
  • Workflow Management

Total features 88

  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Behavior Tracking
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Chat/Messaging
  • Checklists
  • Churn Management
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For iPad Devices
  • Forecasting
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Health Score
  • Idea Management
  • Interaction Tracking
  • Issue Management
  • Kanban Board
  • Knowledge Management
  • Leaderboards
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multiple Projects
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Onboarding
  • Opportunity Management
  • Orientation Workflow Management
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Revenue Management
  • Risk Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Sentiment Analysis
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Win/Loss Analysis
  • Workflow Management
  • AskNicely
  • Chargebee
  • ChartMogul
  • Copper
  • Freshdesk
  • Freshsales
  • Gainsight CS
  • Gmail
  • Google Calendar
  • Google Workspace
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  • Intercom
  • Jira
  • Maxio
  • Microsoft Teams
  • Mixpanel
  • Okta
  • Pendo
  • Pipedrive
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  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce.org Nonprofit Cloud
  • Segment
  • Slack
  • Spiro
  • Stripe Billing
  • Teamwork Desk
  • Teamwork.com
  • Wootric
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  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • AskNicely
  • Chargebee
  • ChartMogul
  • Copper
  • Freshdesk
  • Freshsales
  • Gainsight CS
  • Gmail
  • Google Calendar
  • Google Workspace
  • Help Scout
  • HubSpot CRM
  • Intercom
  • Jira
  • Maxio
  • Microsoft Teams
  • Mixpanel
  • Okta
  • Pendo
  • Pipedrive
  • Recurly
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce.org Nonprofit Cloud
  • Segment
  • Slack
  • Spiro
  • Stripe Billing
  • Teamwork Desk
  • Teamwork.com
  • Wootric
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk

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