ChurnZero vs Catalyst
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Overview
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$12,000.00/year
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.4/ 5Customer Service
4.9/ 5Value for Money
4.7/ 5Ease of Use
4/ 5Features
4/ 5Customer Service
3/ 5Value for Money
2/ 5Features
Total features 101
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Audit Trail
- Behavior Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Checklists
- Churn Management
- Client Database
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For iPad Devices
- Forecasting
- Gantt/Timeline View
- Goal Setting/Tracking
- Health Score
- Interaction Tracking
- Knowledge Management
- Leaderboards
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Onboarding
- Opportunity Management
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Self Service Tools
- Sentiment Analysis
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Templates
- Text Analysis
- Third-Party Integrations
- Time Tracking
- To-Do List
- Trend Analysis
- Usage Tracking/Analytics
- Visual Analytics
- Widgets
- Win/Loss Analysis
- Workflow Management
Total features 41
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Audit Trail
- Behavior Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Checklists
- Churn Management
- Client Database
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For iPad Devices
- Forecasting
- Gantt/Timeline View
- Goal Setting/Tracking
- Health Score
- Interaction Tracking
- Knowledge Management
- Leaderboards
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Onboarding
- Opportunity Management
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Self Service Tools
- Sentiment Analysis
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Templates
- Text Analysis
- Third-Party Integrations
- Time Tracking
- To-Do List
- Trend Analysis
- Usage Tracking/Analytics
- Visual Analytics
- Widgets
- Win/Loss Analysis
- Workflow Management
Integrations
- AskNicely
- Chargebee
- ChartMogul
- Copper
- Freshdesk
- Freshsales
- Gmail
- Google Calendar
- Google Workspace
- Help Scout
- HubSpot CRM
- Intercom
- Jira
- Maxio
- Microsoft Teams
- Mixpanel
- Okta
- Pendo
- Pipedrive
- Recurly
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Segment
- Slack
- Spiro
- Stripe Billing
- Teamwork Desk
- Teamwork.com
- Wootric
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Desk
Not provided by vendor
