---
description: Compare FootPrints vs Proactivanet for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare FootPrints vs Proactivanet | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [FootPrints \<span\>vs\</span\> Proactivanet](https://www.getapp.za.com/compare/108521/2063855/footprints/vs/proactivanet)

# Compare FootPrints vs Proactivanet

Canonical: https://www.getapp.za.com/compare/108521/2063855/footprints/vs/proactivanet

> Detailed comparison between FootPrints and Proactivanet. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | FootPrints | Proactivanet |
| **Overall rating** | 3.5/5 | 4.8/5 |
| **Total Reviews** | 34 | 52 |
| **Starting Price** | US$1 000,00 | €1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### FootPrints

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Customizable Reports
- Dashboard Creation
- Incident Management
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Service Catalog
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Workflow Management

### Proactivanet

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Customizable Reports
- Dashboard Creation
- Incident Management
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Service Catalog
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Workflow Management

## Links

- [View FootPrints Profile](https://www.getapp.za.com/software/108521/footprints)
- [View Proactivanet Profile](https://www.getapp.za.com/software/2063855/proactivanet)
- [View Original Comparison](https://www.getapp.za.com/compare/108521/2063855/footprints/vs/proactivanet)

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