---
description: Compare Smartlook vs Lucky Orange for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smartlook vs Lucky Orange | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Smartlook \<span\>vs\</span\> Lucky Orange](https://www.getapp.za.com/compare/108697/112955/smartlook/vs/lucky-orange)

# Compare Smartlook vs Lucky Orange

Canonical: https://www.getapp.za.com/compare/108697/112955/smartlook/vs/lucky-orange

> Detailed comparison between Smartlook and Lucky Orange. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartlook | Lucky Orange |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 136 | 260 |
| **Starting Price** | US$55,00 | US$39,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Smartlook

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimization
- Customer Activity Tracking
- Customer Profiles
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Keyword Tracking
- Multiple Site Management
- Multiple User Accounts
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Visitor Tracking
- Visual Analytics

### Lucky Orange

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimization
- Customer Activity Tracking
- Customer Profiles
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Keyword Tracking
- Multiple Site Management
- Multiple User Accounts
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Visitor Tracking
- Visual Analytics

## Links

- [View Smartlook Profile](https://www.getapp.za.com/software/108697/smartlook)
- [View Lucky Orange Profile](https://www.getapp.za.com/software/112955/lucky-orange)
- [View Original Comparison](https://www.getapp.za.com/compare/108697/112955/smartlook/vs/lucky-orange)

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