Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 30-40% issues before reaching agents with guided ecommerce self-service.
Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels -...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zylotech is a self-learning customer analytics platform for omnichannel marketers that predicts purchases, ensures customer profile enrichment, & brings up relevancy-based recommendations. It removes the need for resource dependencies & enables users to build long-lasting relationships
Zylotech is a self-learning customer analytics platform for omnichannel marketers that predicts purchases, ensures customer profile enrichment, &...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon

Starting from

US$100,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

5 /5
(9)
Ease of Use
5/5
Features & Functionality
4,9/5
Customer Service
5/5
Value for Money
5/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 70

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Routing
  • Behavior Tracking
  • Behavioral Analytics
  • CRM
  • Call Center Management
  • Campaign Tracking
  • Canned Responses
  • Cataloging/Categorization
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Customer Complaint Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Data Blending
  • Data Discovery
  • Data Import/Export
  • Data Integration
  • Data Transformation
  • Email Management
  • Email Marketing
  • File Sharing
  • GDPR Compliance
  • Geotargeting
  • Help Desk Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Match & Merge
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Offline Form
  • Order Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Proactive Chat
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • SEO Management
  • Self Service Portal
  • Self-Learning
  • Service Level Agreement (SLA) Management
  • Shopping Cart
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Website Analytics
  • Website Visitor Tracking
  • Workflow Configuration
  • eCommerce Management

Total features 22

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Routing
  • Behavior Tracking
  • Behavioral Analytics
  • CRM
  • Call Center Management
  • Campaign Tracking
  • Canned Responses
  • Cataloging/Categorization
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Customer Complaint Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Data Blending
  • Data Discovery
  • Data Import/Export
  • Data Integration
  • Data Transformation
  • Email Management
  • Email Marketing
  • File Sharing
  • GDPR Compliance
  • Geotargeting
  • Help Desk Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Match & Merge
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Offline Form
  • Order Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Proactive Chat
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • SEO Management
  • Self Service Portal
  • Self-Learning
  • Service Level Agreement (SLA) Management
  • Shopping Cart
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Website Analytics
  • Website Visitor Tracking
  • Workflow Configuration
  • eCommerce Management
  • Campaign Monitor
  • Google Analytics
  • Heap
  • HubSpot CRM
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • MicroStrategy Analytics
  • Mixpanel
  • Oracle Eloqua
  • Campaign Monitor
  • Google Analytics
  • Heap
  • HubSpot CRM
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • MicroStrategy Analytics
  • Mixpanel
  • Oracle Eloqua