Drift vs Demodesk
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Overview
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Demodesk is the sales meeting platform that enables every rep to become a top performer. Through coaching reps live, automating non-selling tasks, and reinforcing best practices, Demodesk helps customer-facing reps close more deals.
Demodesk is the sales meeting platform that enables every rep to become a top performer. Through coaching reps live, automating non-selling tasks,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$79.00
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.4/ 5Value for Money
4.1/ 5Ease of Use
4.4/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Features
Total features 152
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Assignment Management
- Audience Targeting
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Autoresponders
- Availability Management
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Call Monitoring
- Call Recording
- Call Tracking
- Campaign Management
- Campaign Personalization
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Contextual Targeting
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Demo Creation
- Desktop/Browser Sharing
- Document Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Automation
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- For Contact Centers
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Forms Management
- Geotargeting
- Goal Setting/Tracking
- Group Messaging
- HD Audio/Video
- Host Controls
- Human Handover
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Location-Based Marketing
- Marketing Automation
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- Multi-Participant Screen Sharing
- Natural Language Processing
- Natural Language Search
- No-Code
- Offline Form
- On-Demand Recording
- On-Demand Webcasting
- Onboarding
- One-to-One Messaging
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Proactive Chat
- Process/Workflow Automation
- Product Recommendations
- Prospecting Tools
- Push Notifications
- Query Suggestions
- ROI Tracking
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Recommendations
- Recording
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Onboarding & Training
- Sales Reports
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Segmentation
- Single Sign On
- Source Tracking
- Speech Recognition
- Speech Synthesis
- Subscriber Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Time Zone Tracking
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Virtual Assistant
- Visitor Tracking
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Visitor Tracking
- Whiteboard
- Workflow Management
Total features 118
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Assignment Management
- Audience Targeting
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Autoresponders
- Availability Management
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Call Monitoring
- Call Recording
- Call Tracking
- Campaign Management
- Campaign Personalization
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Contextual Targeting
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Demo Creation
- Desktop/Browser Sharing
- Document Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Automation
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- For Contact Centers
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Forms Management
- Geotargeting
- Goal Setting/Tracking
- Group Messaging
- HD Audio/Video
- Host Controls
- Human Handover
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Location-Based Marketing
- Marketing Automation
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- Multi-Participant Screen Sharing
- Natural Language Processing
- Natural Language Search
- No-Code
- Offline Form
- On-Demand Recording
- On-Demand Webcasting
- Onboarding
- One-to-One Messaging
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Proactive Chat
- Process/Workflow Automation
- Product Recommendations
- Prospecting Tools
- Push Notifications
- Query Suggestions
- ROI Tracking
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Recommendations
- Recording
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Onboarding & Training
- Sales Reports
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Segmentation
- Single Sign On
- Source Tracking
- Speech Recognition
- Speech Synthesis
- Subscriber Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Time Zone Tracking
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Virtual Assistant
- Visitor Tracking
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Visitor Tracking
- Whiteboard
- Workflow Management
Integrations
- Chorus
- Demandbase One
- Drip
- Front
- Gmail
- Gong.io
- Google Analytics 360
- Google Calendar
- Help Scout
- Helpjuice
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Modjo
- Poptin
- Privy
- Productboard
- SMS Reviews
- SalesLoft
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Segment
- SendGrid
- Shopify
- Slack
- Stripe
- WordPress
- Zapier
- Zendesk Suite
- Chorus
- Demandbase One
- Drip
- Front
- Gmail
- Gong.io
- Google Analytics 360
- Google Calendar
- Help Scout
- Helpjuice
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- Mailchimp
- Marketo Engage
- Microsoft 365
- Microsoft Outlook
- Modjo
- Poptin
- Privy
- Productboard
- SMS Reviews
- SalesLoft
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Segment
- SendGrid
- Shopify
- Slack
- Stripe
- WordPress
- Zapier
- Zendesk Suite
