---
description: Compare Zonka Feedback vs Surveyed for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zonka Feedback vs Surveyed | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Zonka Feedback \<span\>vs\</span\> Surveyed](https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed)

# Compare Zonka Feedback vs Surveyed

Canonical: https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed

> Detailed comparison between Zonka Feedback and Surveyed. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zonka Feedback | Surveyed |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 68 | 2 |
| **Starting Price** | US$199,00 | US$50,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person |

## Key features

### Zonka Feedback

- API
- Customer Experience Management
- Customizable Reports
- Dashboard
- Email Marketing
- Feedback Management
- Multi-Language
- Negative Feedback Management
- Performance Metrics
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Scheduled Messaging
- Segmentation
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Surveyed

- API
- Customer Experience Management
- Customizable Reports
- Dashboard
- Email Marketing
- Feedback Management
- Multi-Language
- Negative Feedback Management
- Performance Metrics
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Segmentation
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Zonka Feedback Profile](https://www.getapp.za.com/software/109079/zonka-feedback)
- [View Surveyed Profile](https://www.getapp.za.com/software/2072773/surveyed)
- [View Original Comparison](https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zonka Feedback vs Surveyed | GetApp South Africa 2026","description":"Compare Zonka Feedback vs Surveyed for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed","about":[{"@id":"https://www.getapp.za.com/software/109079/zonka-feedback#software"},{"@id":"https://www.getapp.za.com/software/2072773/surveyed#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Zonka Feedback","description":"Zonka Feedback is an AI-powered Customer Feedback &amp; Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth.\n\nWith powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.\n\nIts AI Feedback Intelligence engine goes beyond metrics—delivering real-time insights using thematic analysis, sentiment detection, impact scoring, and entity recognition. With Ask AI, teams can chat with their data and uncover critical trends instantly.\n\nZonka Feedback also simplifies feedback management with a centralized inbox, automated case management, and reputation tools to monitor and respond to reviews. Real-time alerts and intelligent routing ensure that the right team acts at the right time—helping prevent churn, retain customers, and build long-term loyalty.\n\nWhether you’re a digital-first brand or a multi-location enterprise, Zonka Feedback empowers you to understand what your customers are saying, why it matters, and how to act on it—every day, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de862204-6774-42aa-99e8-8b162b4b2970.png","url":"https://www.getapp.za.com/software/109079/zonka-feedback","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/109079/zonka-feedback#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":68},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Surveyed","description":"Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.\n\nSurveyed provides a drag-and-drop survey builder to create a variety of survey question types, including single select, multi select, rating scales, open-ended, and more. Surveys can be shared via email, social media, website embed code, QR codes, and more. Surveyed offers skip logic and randomization to create adaptive surveys. It provides partial response saving so respondents can complete surveys in multiple sessions. Surveyed offers customizable themes to brand surveys.\n\nSurveyed integrates with CRM, email marketing, live chat software, and business intelligence tools. It has an open API for further integrations and meets GDPR and HIPAA compliance standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b6a74c4a-d585-4a07-872a-93c5aa38047c.png","url":"https://www.getapp.za.com/software/2072773/surveyed","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2072773/surveyed#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"Zonka Feedback vs Surveyed","position":3,"item":"https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/109079/2072773/zonka-feedback/vs/surveyed#breadcrumblist"}]}
</script>