appVuze provides help desk software that helps mobile app users stay productive, designed to minimize frustration for agents and users alike

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$50,00

  • Free
  • Subscription

Starting from

US$15,00/month

  • Free
  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

5 /5
(6)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
4,8/5
Value for Money
4,8/5

Total features 14

  • API
  • Access Control
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Auto-Responders
  • Chat
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Project Management
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Trend Analysis

Total features 47

  • API
  • Access Control
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Auto-Responders
  • Chat
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Multi-Channel Communication
  • Project Management
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • ProProfs Chat
  • Zendesk
  • ProProfs Chat
  • Zendesk