SolarWinds Take Control vs Talkdesk

 

SolarWinds Take Control

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Talkdesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$19,00/month N/A
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Auditing
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Monitoring
Reporting & Statistics
SMS Integration
Voice Mail

Integrations

Freshdesk
Help Scout
LiveChat
Nimble
Olark live chat
Pipedrive
Slack
Zendesk
Zoho CRM
injixo
xMatters