DevonWay vs SysAid

 

DevonWay

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SysAid

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$3 000,00/year
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Chat
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Prioritizing
Real Time Reporting
Reporting & Statistics
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

BeyondTrust
Ekran System
G Suite
Help Desk Migration
JIRA Software
Nagios XI
Office 365
OneLogin
Sage 50cloud
Trello