DevonWay vs Jira Service Desk

 

DevonWay

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Jira Service Desk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A $10/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
CRM Integration
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Email Integration
Knowledge Base
Monitoring
Prioritizing
Real Time Reporting
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

Amity
Anypoint Platform
BigPanda
Calamari
Cayzu
JIRA Software
Monitis
WorkOtter
Workato
xMatters