Kustomer vs Regale
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Overview
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
A Platform for creating, editing, managing, sharing and tracking product demos for sales, marketing and customer success.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$89.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$960.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.4/ 5Ease of Use
4/ 5Features
3/ 5Customer Service
2/ 5Value for Money
2/ 5Features
Total features 98
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Animation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- CRM Integration
- Call Center Management
- Call Routing
- Canned Responses
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Import/Export
- Content Library
- Content Management
- Content Sharing
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Demo Creation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- For Sales/Marketing
- Help Desk Management
- Image Editing
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Live Chat
- Macros/Templated Responses
- Media Library
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Offline Editing
- Offline Presenting
- Performance Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Prioritization
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Trend Analysis
- Version Control
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Widgets
- Workflow Management
Total features 30
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Animation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- CRM Integration
- Call Center Management
- Call Routing
- Canned Responses
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Import/Export
- Content Library
- Content Management
- Content Sharing
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Demo Creation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- For Sales/Marketing
- Help Desk Management
- Image Editing
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Live Chat
- Macros/Templated Responses
- Media Library
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Offline Editing
- Offline Presenting
- Performance Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Prioritization
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Trend Analysis
- Version Control
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Widgets
- Workflow Management
Integrations
- 8x8 Contact Center
- Acuity Scheduling
- Ada
- Adobe Commerce
- Aircall
- Amazon Connect
- Amazon Redshift
- AskNicely
- Assembled
- BigCommerce
- Bird
- Calabrio ONE
- Calendly
- Clearbit
- Cordless
- Customer Thermometer
- Delighted
- Dialpad
- EvaluAgent
- Five9
- Fivetran
- Flip CX
- Fullstory
- Genesys Cloud CX
- Gmail
- Gong.io
- Guru
- Hark
- Helpshift
- HiOperator
- Instabug
- Iterable
- JIRA Service Management
- Jira
- Klaviyo
- Looker
- LoyaltyLion
- MaestroQA
- Medallia Agent Connect
- MessageBird Inbox
- Meta for Business
- Netomi
- Nicereply
- Olark
- Operations Hub
- Playvox
- RingCentral Contact Center
- Segment
- Shelf
- Shopify
- Slack
- Snowflake
- Solidus Smart
- Spree
- Stamped.io
- SupportSync
- Surfboard
- SurveyMonkey
- Swell
- Talkdesk
- Twilio
- Twitter/X
- UJET
- Unbabel
- Yotpo
- Zapier
- Zendesk QA
- Zingtree
- Zipwhip
- babelforce
- project44 Movement
Not provided by vendor
