Pure Chat vs Crisp
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Overview
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customizat...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$39.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.4/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.4/ 5Value for Money
4.4/ 5Features
Total features 17
- @mentions
- API
- Activity Dashboard
- Alerts/Escalation
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Routing
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Automation
- Email Management
- Email Templates
- File Sharing
- File Transfer
- Geotargeting
- Group Messaging
- Human Handover
- Interaction Tracking
- Knowledge Base Management
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Proactive Chat
- Product Recommendations
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Screen Sharing
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Workflow Management
Total features 75
- @mentions
- API
- Activity Dashboard
- Alerts/Escalation
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Routing
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Automation
- Email Management
- Email Templates
- File Sharing
- File Transfer
- Geotargeting
- Group Messaging
- Human Handover
- Interaction Tracking
- Knowledge Base Management
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Proactive Chat
- Product Recommendations
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Screen Sharing
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Workflow Management
Integrations
- Aircall
- Google Analytics 360
- HubSpot CRM
- JIRA Service Management
- Jira
- Joomla
- Keap
- Mailchimp
- Meta for Business
- Pipedrive
- PrestaShop
- Ringover
- Salesforce Platform
- Segment
- Shopify
- Shopify Plus
- Slack
- Squarespace
- Telegram
- Trello
- Twitter/X
- WHMCS
- Weebly
- WordPress
- Zapier
- Zoho CRM
- Aircall
- Google Analytics 360
- HubSpot CRM
- JIRA Service Management
- Jira
- Joomla
- Keap
- Mailchimp
- Meta for Business
- Pipedrive
- PrestaShop
- Ringover
- Salesforce Platform
- Segment
- Shopify
- Shopify Plus
- Slack
- Squarespace
- Telegram
- Trello
- Twitter/X
- WHMCS
- Weebly
- WordPress
- Zapier
- Zoho CRM
