Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$6 000,00/month

  • Free
  • Subscription

Starting from

€49,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(35)
Ease of Use
4,8/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
5/5

Total features 113

  • 2-Way Messaging
  • A/B Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Behavior Tracking
  • Blended Call Center
  • CRM
  • Call Center Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Help Desk Management
  • Historical Reporting
  • Human Handover
  • Inbound Call Center
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Qualification
  • Live Chat
  • MMS
  • Machine Learning
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • One-to-One Messaging
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Polls/Voting
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shortcodes
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Text-to-Win
  • Third Party Integrations
  • Timer
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Total features 35

  • 2-Way Messaging
  • A/B Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Behavior Tracking
  • Blended Call Center
  • CRM
  • Call Center Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Help Desk Management
  • Historical Reporting
  • Human Handover
  • Inbound Call Center
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Qualification
  • Live Chat
  • MMS
  • Machine Learning
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • One-to-One Messaging
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Polls/Voting
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shortcodes
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Text-to-Win
  • Third Party Integrations
  • Timer
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • Facebook
  • NetSuite
  • Oracle Service
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • WordPress
  • Zapier
  • Zendesk
  • Facebook
  • NetSuite
  • Oracle Service
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • WordPress
  • Zapier
  • Zendesk