MonkeyLearn vs Deep Talk

MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams.
MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizati...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Starting from

US$299.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$90.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(4)

Ease of Use

4.8/ 5

Features

4/ 5

Customer Service

4.8/ 5

Value for Money

4.5/ 5

Overall rating

4.8 /5
(12)

Ease of Use

4.8/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.8/ 5

Total features 32

  • API
  • Activity Dashboard
  • Boolean Search
  • Categorisation/Grouping
  • Collaboration Tools
  • Customer Journey Mapping
  • Customer Segmentation
  • Dashboard
  • Dashboard Creation
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Deep Learning
  • Feedback Management
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Language Detection
  • Machine Learning
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Part of Speech Tagging
  • Predictive Analytics
  • Predictive Modeling
  • Process/Workflow Automation
  • Real-Time Analytics
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search/Filter
  • Self-service Analytics
  • Sentiment Analysis
  • Speech Recognition
  • Summarization
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery

Total features 39

  • API
  • Activity Dashboard
  • Boolean Search
  • Categorisation/Grouping
  • Collaboration Tools
  • Customer Journey Mapping
  • Customer Segmentation
  • Dashboard
  • Dashboard Creation
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Deep Learning
  • Feedback Management
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Language Detection
  • Machine Learning
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Part of Speech Tagging
  • Predictive Analytics
  • Predictive Modeling
  • Process/Workflow Automation
  • Real-Time Analytics
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search/Filter
  • Self-service Analytics
  • Sentiment Analysis
  • Speech Recognition
  • Summarization
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Google Sheets
  • Intercom
  • Microsoft Excel
  • RapidMiner
  • SurveyMonkey
  • Typeform
  • Zapier
  • Zendesk Suite
  • Google Sheets
  • Intercom
  • Microsoft Excel
  • RapidMiner
  • SurveyMonkey
  • Typeform
  • Zapier
  • Zendesk Suite