Customer Alliance

Reputation management for the hospitality industry
(9 reviews)
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Hootsuite

Social media management & scheduling
(2546 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$99,00/month
US$29,00/month
Free Free
Free
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

360 Degree Feedback 360 Degree Feedback
360 Degree Feedback
A/B Testing A/B Testing
A/B Testing
AICC Compliance AICC Compliance
AICC Compliance
API API
API
Access Control Access Control
Access Control
Activity Dashboard Activity Dashboard
Activity Dashboard
Administrative Reporting Administrative Reporting
Administrative Reporting
Alerts / Escalation Alerts / Escalation
Alerts / Escalation
Application Integration Application Integration
Application Integration
Approval Process Control Approval Process Control
Approval Process Control
Assignment Management Assignment Management
Assignment Management
Automated Scheduling Automated Scheduling
Automated Scheduling
Behavior Tracking Behavior Tracking
Behavior Tracking
Calendar Management Calendar Management
Calendar Management
Campaign Analysis Campaign Analysis
Campaign Analysis
Campaign Scheduling Campaign Scheduling
Campaign Scheduling
Collaboration Tools Collaboration Tools
Collaboration Tools
Collections Management Collections Management
Collections Management
Communications Calendar Communications Calendar
Communications Calendar
Compliance Management Compliance Management
Compliance Management
Contact History Contact History
Contact History
Content Filter Content Filter
Content Filter
Content Library Content Library
Content Library
Content Management Content Management
Content Management
Content Repository Content Repository
Content Repository
Conversion Rate Optimization Conversion Rate Optimization
Conversion Rate Optimization
Custom Fields Custom Fields
Custom Fields
Custom Forms Custom Forms
Custom Forms
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer Profiling Customer Profiling
Customer Profiling
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Dashboard Creation Dashboard Creation
Dashboard Creation
Data Import/Export Data Import/Export
Data Import/Export
Data Visualization Data Visualization
Data Visualization
Demographic Data Collection Demographic Data Collection
Demographic Data Collection
Engagement Analytics Engagement Analytics
Engagement Analytics
Event Scheduling Event Scheduling
Event Scheduling
Feedback Automation Feedback Automation
Feedback Automation
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Filtered Views Filtered Views
Filtered Views
HIPAA Compliance HIPAA Compliance
HIPAA Compliance
Image Library Image Library
Image Library
Keyword Tracking Keyword Tracking
Keyword Tracking
Location Tracking Location Tracking
Location Tracking
Mobile Alerts Mobile Alerts
Mobile Alerts
Mobile Integration Mobile Integration
Mobile Integration
Monitoring Monitoring
Monitoring
Multi-Campaign Multi-Campaign
Multi-Campaign
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Language Multi-Language
Multi-Language
Performance Appraisal Performance Appraisal
Performance Appraisal
Performance Management Performance Management
Performance Management
Performance Reports Performance Reports
Performance Reports
Permission Management Permission Management
Permission Management
Price Management Price Management
Price Management
ROI Analytics ROI Analytics
ROI Analytics
RSS Feeds RSS Feeds
RSS Feeds
Ratings & Reviews Ratings & Reviews
Ratings & Reviews
Real Time Analytics Real Time Analytics
Real Time Analytics
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Reporting Real Time Reporting
Real Time Reporting
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Risk Alerts Risk Alerts
Risk Alerts
SEO Management SEO Management
SEO Management
SMS Integration SMS Integration
SMS Integration
Sales Analytics Sales Analytics
Sales Analytics
Search Functionality Search Functionality
Search Functionality
Social Media Integration Social Media Integration
Social Media Integration
Social Media Metrics Social Media Metrics
Social Media Metrics
Social Network Marketing Social Network Marketing
Social Network Marketing
Social Performance Management Social Performance Management
Social Performance Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Task Management Task Management
Task Management
Third Party Integration Third Party Integration
Third Party Integration
Trend Analysis Trend Analysis
Trend Analysis
Two-Factor Authentication Two-Factor Authentication
Two-Factor Authentication
Usage Tracking Usage Tracking
Usage Tracking
User Management User Management
User Management
Visual Analytics Visual Analytics
Visual Analytics
Visual Discovery Visual Discovery
Visual Discovery
Web Analytics Web Analytics
Web Analytics
Web Forms Web Forms
Web Forms
Web Traffic Reporting Web Traffic Reporting
Web Traffic Reporting
Website Integration Website Integration
Website Integration
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

Batchbook Batchbook
Batchbook
Bitium Bitium
Bitium
Brandwatch Brandwatch
Brandwatch
Constant Contact Constant Contact
Constant Contact
Facebook Facebook
Facebook
Influitive Influitive
Influitive
Kapost Kapost
Kapost
Locowise Locowise
Locowise
LoginRadius LoginRadius
LoginRadius
Nimble Nimble
Nimble
Zendesk Zendesk
Zendesk