Customer Alliance

Reputation management for the hospitality industry
(9 reviews)
Learn More

Sprout Social

Social Media Management Software for Business
(437 reviews)
Learn More

Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$99,00/month
US$99,00/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

360 Degree Feedback 360 Degree Feedback
360 Degree Feedback
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Ad hoc Reporting Ad hoc Reporting
Ad hoc Reporting
Application Integration Application Integration
Application Integration
Asset Management Asset Management
Asset Management
Assignment Management Assignment Management
Assignment Management
Audit Trail Audit Trail
Audit Trail
Automated Scheduling Automated Scheduling
Automated Scheduling
Charting Charting
Charting
Collaboration Tools Collaboration Tools
Collaboration Tools
Collections Management Collections Management
Collections Management
Communication Management Communication Management
Communication Management
Contact Management Contact Management
Contact Management
Content Library Content Library
Content Library
Content Management Content Management
Content Management
Conversion Rate Optimization Conversion Rate Optimization
Conversion Rate Optimization
Custom Fields Custom Fields
Custom Fields
Custom Forms Custom Forms
Custom Forms
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer Profiling Customer Profiling
Customer Profiling
Customer Segmentation Customer Segmentation
Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Data Filtering Data Filtering
Data Filtering
Data Visualization Data Visualization
Data Visualization
Demographic Data Collection Demographic Data Collection
Demographic Data Collection
Engagement Analytics Engagement Analytics
Engagement Analytics
Feedback Automation Feedback Automation
Feedback Automation
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Filtered Views Filtered Views
Filtered Views
Geolocation Geolocation
Geolocation
Help Desk Integration Help Desk Integration
Help Desk Integration
Image Editing Image Editing
Image Editing
Image Library Image Library
Image Library
Inbox Management Inbox Management
Inbox Management
Keyword Tracking Keyword Tracking
Keyword Tracking
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Channel Marketing Multi-Channel Marketing
Multi-Channel Marketing
Multi-Language Multi-Language
Multi-Language
Performance Reports Performance Reports
Performance Reports
Price Management Price Management
Price Management
Ratings & Reviews Ratings & Reviews
Ratings & Reviews
Real Time Reporting Real Time Reporting
Real Time Reporting
Real Time Updates Real Time Updates
Real Time Updates
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Rule Based Publishing Rule Based Publishing
Rule Based Publishing
SEO Management SEO Management
SEO Management
SMS Integration SMS Integration
SMS Integration
Sales Analytics Sales Analytics
Sales Analytics
Social Advertising Social Advertising
Social Advertising
Social Media Integration Social Media Integration
Social Media Integration
Social Media Metrics Social Media Metrics
Social Media Metrics
Social Network Marketing Social Network Marketing
Social Network Marketing
Social Performance Management Social Performance Management
Social Performance Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Task Management Task Management
Task Management
Task Planning Task Planning
Task Planning
Task Tracking Task Tracking
Task Tracking
Third Party Integration Third Party Integration
Third Party Integration
Trend Analysis Trend Analysis
Trend Analysis
Visual Analytics Visual Analytics
Visual Analytics
Visual Discovery Visual Discovery
Visual Discovery
Website Integration Website Integration
Website Integration
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

Beckon Beckon
Beckon
Bitium Bitium
Bitium
Emma Emma
Emma
Facebook Facebook
Facebook
Rebrandly Rebrandly
Rebrandly
Rippling Rippling
Rippling
Sniply Sniply
Sniply
Twitter Twitter
Twitter
Uberflip Uberflip
Uberflip
UserVoice UserVoice
UserVoice
Zendesk Zendesk
Zendesk