The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Per Feature

Starting from

  • Per Feature

Overall rating

4,5 /5
(2)
Ease of Use
5/5
Features & Functionality
4/5
Customer Service
5/5
Value for Money
5/5

Overall rating

4,4 /5
(62)
Ease of Use
4,3/5
Features & Functionality
4,2/5
Customer Service
4,8/5
Value for Money
4,5/5

Total features 24

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Workflow
  • Archiving & Retention
  • Automatic Backup
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Content Library
  • Content Management
  • Custom Development
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Decision Support Software
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Knowledge Base Management
  • Labeling
  • Member Directory
  • Membership Management
  • Mind Maps
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Language
  • Online Forums
  • Personalization
  • Planning Tools
  • Polls/Voting
  • Projections
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Training Management
  • URL Customization
  • User Management
  • Visual Analytics
  • Widgets

Total features 87

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Workflow
  • Archiving & Retention
  • Automatic Backup
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Content Library
  • Content Management
  • Custom Development
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Decision Support Software
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Group Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Knowledge Base Management
  • Labeling
  • Member Directory
  • Membership Management
  • Mind Maps
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Language
  • Online Forums
  • Personalization
  • Planning Tools
  • Polls/Voting
  • Projections
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Training Management
  • URL Customization
  • User Management
  • Visual Analytics
  • Widgets
  • HootSuite
  • Mailchimp
  • Salesforce Sales Cloud
  • WordPress
  • Zapier
  • Zendesk
  • HootSuite
  • Mailchimp
  • Salesforce Sales Cloud
  • WordPress
  • Zapier
  • Zendesk