Solvemate enables brands to deliver quality customer service through meaningful conversations.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more.
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

€349,00/month

  • Subscription

Starting from

US$50,00/month

  • Subscription

Overall rating

4,6 /5
(19)
Ease of Use
4,1/5
Features & Functionality
4,3/5
Customer Service
4,9/5
Value for Money
4,4/5

Overall rating

4,4 /5
(41)
Ease of Use
4,3/5
Features & Functionality
4,4/5
Customer Service
4,3/5
Value for Money
4,4/5

Total features 37

  • "What If" Scenarios
  • @mentions
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Scheduling
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • CRM
  • Call Center Management
  • Call Recording
  • Campaign Management
  • Campaign Scheduling
  • Charting
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Contextual Guidance
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Feedback Management
  • For eCommerce
  • Forecasting
  • Gamification
  • Gantt/Timeline View
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Mailing List Management
  • Member Portal
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multiple User Accounts
  • Negative Feedback Management
  • Newsletter Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Project Management
  • Project Templates
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Timesheet Management
  • Two-Factor Authentication
  • User Profiles
  • Version Control
  • Video Support
  • Virtual Personal Assistant (VPA)
  • Visitor Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • XML / RSS

Total features 139

  • "What If" Scenarios
  • @mentions
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Scheduling
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • CRM
  • Call Center Management
  • Call Recording
  • Campaign Management
  • Campaign Scheduling
  • Charting
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Contextual Guidance
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Feedback Management
  • For eCommerce
  • Forecasting
  • Gamification
  • Gantt/Timeline View
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Mailing List Management
  • Member Portal
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multiple User Accounts
  • Negative Feedback Management
  • Newsletter Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Project Management
  • Project Templates
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Timesheet Management
  • Two-Factor Authentication
  • User Profiles
  • Version Control
  • Video Support
  • Virtual Personal Assistant (VPA)
  • Visitor Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • XML / RSS
  • Adobe Sign
  • Desk.com
  • DocuSign
  • Dropbox Business
  • Eventbrite
  • Facebook
  • Freshdesk
  • Google Ads
  • Google Workspace
  • Intercom
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Word
  • Slack
  • SurveyMonkey
  • Twilio Voice
  • Ytel
  • Zendesk
  • Zoho BugTracker
  • Zoho Cliq
  • Zoho Creator
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Writer
  • Adobe Sign
  • Desk.com
  • DocuSign
  • Dropbox Business
  • Eventbrite
  • Facebook
  • Freshdesk
  • Google Ads
  • Google Workspace
  • Intercom
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Word
  • Slack
  • SurveyMonkey
  • Twilio Voice
  • Ytel
  • Zendesk
  • Zoho BugTracker
  • Zoho Cliq
  • Zoho Creator
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Writer