Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

€10,00/month

  • Subscription

Starting from

US$15,00/month

  • Subscription

Overall rating

4,8 /5
(4)
Ease of Use
4,8/5
Features & Functionality
4/5
Customer Service
4,8/5
Value for Money
4,8/5

Overall rating

5 /5
(23)
Ease of Use
5/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 30

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Complaint Monitoring
  • Contact Database
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting/Analytics
  • Rewards Management
  • Search/Filter
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Visitor Management
  • Visual Analytics

Total features 48

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Complaint Monitoring
  • Contact Database
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting/Analytics
  • Rewards Management
  • Search/Filter
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Visitor Management
  • Visual Analytics
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • Bigcommerce
  • BirdEye
  • BombBomb
  • Box
  • Breezy
  • BrickFTP
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • SignNow
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio Voice
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • vcita
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • Bigcommerce
  • BirdEye
  • BombBomb
  • Box
  • Breezy
  • BrickFTP
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • SignNow
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio Voice
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • vcita