Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications.
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Starting from

€10,00/month

  • Free
  • Subscription

Starting from

US$499,00/month

  • Free
  • Subscription

Overall rating

4,8 /5
(4)
Ease of Use
4,8/5
Features & Functionality
4/5
Customer Service
4,8/5
Value for Money
4,8/5

Overall rating

4,5 /5
(8)
Ease of Use
4,1/5
Features & Functionality
4,5/5
Customer Service
4,6/5
Value for Money
4,6/5

Total features 30

  • 360 Degree Feedback
  • API
  • Account Alerts
  • Account Management
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Scheduling
  • Churn Management
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Database
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Push Notifications
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Revenue Management
  • Rules-Based Workflow
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Defined Attributes
  • Video Support
  • Workflow Management

Total features 52

  • 360 Degree Feedback
  • API
  • Account Alerts
  • Account Management
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Scheduling
  • Churn Management
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Database
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Push Notifications
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Revenue Management
  • Rules-Based Workflow
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Defined Attributes
  • Video Support
  • Workflow Management
  • Amazon Cloud Search
  • Amazon EC2
  • Asana
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Salesforce Sales Cloud
  • SendGrid
  • Slack
  • Stripe
  • Amazon Cloud Search
  • Amazon EC2
  • Asana
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Salesforce Sales Cloud
  • SendGrid
  • Slack
  • Stripe