Marchex Marketing Edge: Create more revenue-generating conversations by making better media buys

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support

Starting from

N/A

  • Subscription

Starting from

US$45,00/month

  • Subscription

Overall rating

4,5 /5
(29)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
4,1/5
Value for Money
4/5

Overall rating

4,8 /5
(25)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
4,7/5
Value for Money
4,8/5

Total features 32

  • API
  • Activity Dashboard
  • Analytics
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Communication Management
  • Communications Calendar
  • Communications Diagnostics
  • Computer Telephony Integration
  • Contact Management
  • Conversion Rate Optimization
  • Custom Landing Pages
  • Engagement Analytics
  • Escalation Management
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Predictive Analytics
  • Predictive Dialer
  • Progressive Dialing
  • Real Time Analytics
  • Referral Source Tracking
  • Reporting & Statistics
  • Request Routing
  • SMS Marketing Managment
  • Speech to Text
  • Survey Management
  • Text to Speech
  • Third Party Integration
  • Visual Analytics
  • Voice Mail

Total features 112

  • API
  • Activity Dashboard
  • Analytics
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Communication Management
  • Communications Calendar
  • Communications Diagnostics
  • Computer Telephony Integration
  • Contact Management
  • Conversion Rate Optimization
  • Custom Landing Pages
  • Engagement Analytics
  • Escalation Management
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Predictive Analytics
  • Predictive Dialer
  • Progressive Dialing
  • Real Time Analytics
  • Referral Source Tracking
  • Reporting & Statistics
  • Request Routing
  • SMS Marketing Managment
  • Speech to Text
  • Survey Management
  • Text to Speech
  • Third Party Integration
  • Visual Analytics
  • Voice Mail
  • AgencyAnalytics
  • DashThis
  • Google Analytics
  • Grow
  • Kenshoo Enterprise
  • LivePerson
  • NinjaCat
  • QuanticMind
  • TapClicks
  • ion interactive
  • AgencyAnalytics
  • DashThis
  • Google Analytics
  • Grow
  • Kenshoo Enterprise
  • LivePerson
  • NinjaCat
  • QuanticMind
  • TapClicks
  • ion interactive