---
description: Compare VICIdial vs Ringover for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare VICIdial vs Ringover | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [VICIdial \<span\>vs\</span\> Ringover](https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover)

# Compare VICIdial vs Ringover

Canonical: https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover

> Detailed comparison between VICIdial and Ringover. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VICIdial | Ringover |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 264 | 858 |
| **Starting Price** | US$400,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### VICIdial

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording

### Ringover

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording

## Links

- [View VICIdial Profile](https://www.getapp.za.com/software/110383/vicidial)
- [View Ringover Profile](https://www.getapp.za.com/software/117547/ringover)
- [View Original Comparison](https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare VICIdial vs Ringover | GetApp South Africa 2026","description":"Compare VICIdial vs Ringover for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover","about":[{"@id":"https://www.getapp.za.com/software/110383/vicidial#software"},{"@id":"https://www.getapp.za.com/software/117547/ringover#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"VICIdial","description":"VICIdial is a contact / call center software suite targeting the telephony and communications requirements of every business up to and including enterprise level. Built on an open source platform and boasting a global installation base, VICIdial boasts a full-featured predictive dialer while also functioning as an Automated Call Distribution (ACD) system. Agents are therefore able to predictively or manually call through campaign lists while also handling inbound and outbound calls on a blended basis. From within a single, centralized web-based interface agents can also respond to inbound emails and engage in live customer chat sessions embedded into an existing website via widget. Routing options and queue prioritization rules then ensure that calls and emails are directed to the most qualified agent, with managers able to listen in on agent calls to monitor performance.      \n\nBoasting over 2,000 features in total, VICIdial goes on to include automatic call recording that can be stopped or started at any time, while logging calls and call status. User levels and permissions can be set to restrict certain features or campaign accessibility, before web-based data exporting and sharable real time reporting enables authorized agents, managers and team leaders to analyze call campaign performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3ff25442-9aa0-411d-b7f9-e9c44c7d5399.png","url":"https://www.getapp.za.com/software/110383/vicidial","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/110383/vicidial#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":264},"offers":{"price":"400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Ringover","description":"Business phone systems used to be complex and costly until Ringover came along. A leader in cloud communications, Ringover makes the business phone system simple and easy to use. No expertise is needed to set up and access our advanced features. Within a few clicks, you’ve integrated your CRM to boost efficiency and have established local phone support in 65 countries. \n\nNo loss in productivity, time, or revenue and certainly no more limits.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8c0f95f1-09df-4c8c-85c8-e33bef4a87c6.png","url":"https://www.getapp.za.com/software/117547/ringover","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/117547/ringover#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":858},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/935/call-recording/software","@type":"ListItem"},{"name":"VICIdial vs Ringover","position":3,"item":"https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/110383/117547/vicidial/vs/ringover#breadcrumblist"}]}
</script>
