Mend vs Pomelo Health

Achieve single-digit no-show rates and 90+% patient engagement powered by A.I. AI no-show and cancellation predictors, reminders, telemedicine, automated patient payments, digital forms, and scheduling.
Achieve single-digit no-show rates and 90+% patient engagement powered by A.I. AI no-show and cancellation predictors, reminders, telemedicine,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare facilities' workflows. Trusted by over 20,000 healthcare providers and improving the healthcare experience of 20 million+ patients across North America.
Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare facilities' workflows....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(871)

Ease of Use

4.5/ 5

Features

4.5/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Overall rating

4.2 /5
(41)

Ease of Use

4.1/ 5

Features

3.9/ 5

Customer Service

4.3/ 5

Value for Money

3.9/ 5

Total features 96

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Automated Scheduling
  • Availability Management
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Portal
  • Communication Management
  • Configurable Alerts
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Patient Communications
  • Patient Education
  • Patient Engagement Software
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Prioritization
  • Queue Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management

Total features 122

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Automated Scheduling
  • Availability Management
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Portal
  • Communication Management
  • Configurable Alerts
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Patient Communications
  • Patient Education
  • Patient Engagement Software
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Prioritization
  • Queue Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management