---
description: Compare Mend vs Optima for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Mend vs Optima | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Mend \<span\>vs\</span\> Optima](https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living)

# Compare Mend vs Optima

Canonical: https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living

> Detailed comparison between Mend and Optima. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Mend | Optima |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 920 | 64 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Mend

- API
- Activity Tracking
- Care Summaries
- Charting
- Customer Database
- EHR-Agnostic
- For ABA Industry
- Live Chat
- Patient Flow Management
- Patient Records Management
- Practice Management
- Prescription Renewal
- Reminders
- Scheduling
- Secure Messaging
- Surveys & Feedback
- Therapy Notes
- Video Conferencing
- Video Consultations
- Website Integration

### Optima

- API
- Charting
- Patient Records Management
- Scheduling

## Links

- [View Mend Profile](https://www.getapp.za.com/software/110429/mend-app)
- [View Optima Profile](https://www.getapp.za.com/software/2075858/net-health-therapy-for-skilled-nursing-and-senior-living)
- [View Original Comparison](https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Mend vs Optima | GetApp South Africa 2026","description":"Compare Mend vs Optima for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living","about":[{"@id":"https://www.getapp.za.com/software/110429/mend-app#software"},{"@id":"https://www.getapp.za.com/software/2075858/net-health-therapy-for-skilled-nursing-and-senior-living#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Mend","description":"At Mend, we believe that innovation is the key to better health outcomes. We exist to provide high-tech, high-touch digital patient engagement, and telehealth solutions that streamline operations and improve patient outcomes. Our enterprise platform offers easy patient intake &amp; communications, custom in-office, and virtual care workflows, while performing seamless telehealth - optimized with AI.\t\t\t\n\nWe offer Telehealth, Patient Engagement, &amp; Complete Digital Patient Management: Automated Patient Payments, Appointment Reminders, AI-Predicted No Shows, Enhanced Virtual Waiting Room, Patient Self-Scheduling &amp; Digital Forms. #1 Rated Support &amp; Custom Workflows. \n\nMend Has 98.3% Engagement, 99.85% Video Connection, &amp; Single Digit No-Show Rates.\n\nMend Has Automation Technology To Integrate With Any EHR, PMS, or Other Systems. Perfect Fit For Large Provider Groups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b8e1193c-4e32-46c3-9325-6535e273ebf2.png","url":"https://www.getapp.za.com/software/110429/mend-app","@id":"https://www.getapp.za.com/software/110429/mend-app#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":920},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Optima","description":"Optima (formerly Net Health Therapy for Skilled Nursing and Senior Living) is an EHR solution that enables healthcare providers to enhance patient experiences while streamlining daily operations. The therapy software offers built-in tools to efficiently manage documentations, revenue cycle management, and clinical content, cutting down on time-consuming administrative work. By simplifying the process, providers can focus on delivering patient care and improve outcomes across the board.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a398ce58-9e57-40df-9cd8-e4cbe7747d23.avif","url":"https://www.getapp.za.com/software/2075858/net-health-therapy-for-skilled-nursing-and-senior-living","@id":"https://www.getapp.za.com/software/2075858/net-health-therapy-for-skilled-nursing-and-senior-living#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":64},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Portal Software","position":2,"item":"/directory/939/patient-portal/software","@type":"ListItem"},{"name":"Mend vs Optima","position":3,"item":"https://www.getapp.za.com/compare/110429/2075858/mend-app/vs/net-health-therapy-for-skilled-nursing-and-senior-living","@type":"ListItem"}]}]}
</script>
