isoTracker Complaints Management allows organizations to record & track customer complaints, route them for investigation, issue actions and escalate responses
isoTracker Complaints Management allows organizations to record & track customer complaints, route them for investigation, issue actions and escalate...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$9,35/month

  • Subscription

Starting from

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,5 /5
(85)
Ease of Use
4,1/5
Features & Functionality
4,2/5
Customer Service
4,6/5
Value for Money
4,2/5

Total features 39

  • Access Controls/Permissions
  • Action Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deadline Management
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Templates
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Interaction Tracking
  • Internal Controls Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Progress Tracking
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Scheduling
  • Search/Filter
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management

Total features 84

  • Access Controls/Permissions
  • Action Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deadline Management
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Templates
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Interaction Tracking
  • Internal Controls Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Progress Tracking
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • SSL Security
  • Scheduling
  • Search/Filter
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word