HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support

Starting from

US$15,00/month

  • Subscription

Starting from

US$4,00/month

  • Subscription

Overall rating

4,8 /5
(167)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,8/5
Value for Money
4,8/5

Overall rating

4,7 /5
(17)
Ease of Use
4,8/5
Features & Functionality
4,4/5
Customer Service
4,8/5
Value for Money
4,4/5

Total features 79

  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Applicant Tracking
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Reports
  • Personalized Profiles
  • Prioritizing
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Search Functionality
  • Software Development Kit
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Defined Attributes
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 59

  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Applicant Tracking
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Reports
  • Personalized Profiles
  • Prioritizing
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Search Functionality
  • Software Development Kit
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Defined Attributes
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • LiveChat
  • Magento Commerce
  • Slack
  • Wordpress
  • Zapier
  • LiveChat
  • Magento Commerce
  • Slack
  • Wordpress
  • Zapier