HelpCrunch

(167)
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Kapture CRM

(9)
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HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
View more details
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
View more details
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Starting from

US$15,00/month

  • Subscription

Starting from

US$29,00/month

  • Subscription

Overall rating

4,8 /5
(167)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,8/5
Value for Money
4,8/5
Read all reviews

Overall rating

4 /5
(9)
Ease of Use
4/5
Features & Functionality
3,9/5
Customer Service
4/5
Value for Money
3,9/5
Read all reviews

Total features 79

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Applicant Tracking
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Forecasting
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Learning Management
  • Location Tracking
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Personalized Profiles
  • Prioritizing
  • Product Catalog
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Referral Tracking
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Reporting
  • Sales Tracking
  • Self Service Portal
  • Social Media Integration
  • Software Development Kit
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Territory Management
  • Third Party Integration
  • User Defined Attributes
  • User Management
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 93

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Applicant Tracking
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Forecasting
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Learning Management
  • Location Tracking
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Personalized Profiles
  • Prioritizing
  • Product Catalog
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Referral Tracking
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Reporting
  • Sales Tracking
  • Self Service Portal
  • Social Media Integration
  • Software Development Kit
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Territory Management
  • Third Party Integration
  • User Defined Attributes
  • User Management
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Magento Commerce
  • Oracle Service Cloud
  • SAP CRM
  • Shopify
  • Slack
  • Twilio
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Magento Commerce
  • Oracle Service Cloud
  • SAP CRM
  • Shopify
  • Slack
  • Twilio

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