---
description: Compare Broadly vs pulseM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Broadly vs pulseM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Broadly \<span\>vs\</span\> pulseM](https://www.getapp.za.com/compare/110573/2055236/broadly/vs/pulsem)

# Compare Broadly vs pulseM

Canonical: https://www.getapp.za.com/compare/110573/2055236/broadly/vs/pulsem

> Detailed comparison between Broadly and pulseM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Broadly | pulseM |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 336 | 63 |
| **Starting Price** | US$249,00 | US$99,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Broadly

- Activity Dashboard
- Dashboard
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Social Sharing
- Surveys & Feedback
- Trend Analysis
- Website Integration

### pulseM

- Activity Dashboard
- Dashboard
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Social Sharing
- Surveys & Feedback
- Trend Analysis
- Website Integration

## Links

- [View Broadly Profile](https://www.getapp.za.com/software/110573/broadly)
- [View pulseM Profile](https://www.getapp.za.com/software/2055236/pulsem)
- [View Original Comparison](https://www.getapp.za.com/compare/110573/2055236/broadly/vs/pulsem)

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