Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated conversational chatbots and virtual agents across various customer service channels, social media platforms, live chats, and messaging applications.
OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,6 /5
(41)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,5/5
Value for Money
4,5/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 143

  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Attribution Modeling
  • Audience Analytics
  • Audience Engagement
  • Audit Management
  • Auto-Responders
  • Avatars
  • Behavior Tracking
  • Behavioral Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Recovery
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Email Templates
  • Employee Management
  • Engagement Analytics
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Gamification
  • Geotargeting
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Live Chat
  • Live Streaming Production
  • Machine Learning
  • Meeting Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Broadcasting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Session Recording
  • Shared Inboxes
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management

Total features 47

  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Attribution Modeling
  • Audience Analytics
  • Audience Engagement
  • Audit Management
  • Auto-Responders
  • Avatars
  • Behavior Tracking
  • Behavioral Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Recovery
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Email Templates
  • Employee Management
  • Engagement Analytics
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Gamification
  • Geotargeting
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Live Chat
  • Live Streaming Production
  • Machine Learning
  • Meeting Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Broadcasting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Session Recording
  • Shared Inboxes
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management
  • AvayaLive Connect
  • Facebook
  • Freshworks CRM
  • GENESYS
  • Instagram
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • TOPdesk
  • Twitter
  • WhatsApp
  • AvayaLive Connect
  • Facebook
  • Freshworks CRM
  • GENESYS
  • Instagram
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • TOPdesk
  • Twitter
  • WhatsApp