SurveySparrow vs Crowdtech
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Overview
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
€750.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.3/ 5Customer Service
4.4/ 5Value for Money
4.3/ 5Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.5/ 5Value for Money
4.6/ 5Features
Total features 115
- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Campaign Management
- Charting
- Chat/Messaging
- Churn Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Discussions/Forums
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Feedback Management
- Filtering
- For Healthcare
- Forms Creation & Design
- Gamification
- Group Management
- Ideation
- Individual Development Plans
- Knowledge Management
- Live Chat
- Mass Texting
- Media Monitoring
- Member Directory
- Membership Management
- Mobile Access
- Mobile Survey
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- User Management
- Visual Analytics
- Website Integration
- Website Management
- Widgets
- Workflow Management
Total features 96
- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Campaign Management
- Charting
- Chat/Messaging
- Churn Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Discussions/Forums
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Feedback Management
- Filtering
- For Healthcare
- Forms Creation & Design
- Gamification
- Group Management
- Ideation
- Individual Development Plans
- Knowledge Management
- Live Chat
- Mass Texting
- Media Monitoring
- Member Directory
- Membership Management
- Mobile Access
- Mobile Survey
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- User Management
- Visual Analytics
- Website Integration
- Website Management
- Widgets
- Workflow Management
Integrations
- BHN Rewards
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Mailchimp
- WordPress
- Zapier
- Zendesk Suite
- Zenkit
Not provided by vendor
