---
description: Compare ClickHelp vs Document360 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ClickHelp vs Document360 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ClickHelp \<span\>vs\</span\> Document360](https://www.getapp.za.com/compare/112379/120723/clickhelp/vs/document360)

# Compare ClickHelp vs Document360

Canonical: https://www.getapp.za.com/compare/112379/120723/clickhelp/vs/document360

> Detailed comparison between ClickHelp and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ClickHelp | Document360 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 19 | 292 |
| **Starting Price** | US$194,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ClickHelp

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customizable Templates
- Documentation Management
- For the IT sector
- Full Text Search
- Knowledge Management
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Version Control
- Workflow Automation
- Workflow Management

### Document360

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customizable Templates
- Documentation Management
- For the IT sector
- Full Text Search
- Knowledge Management
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Version Control
- Workflow Automation
- Workflow Management

## Links

- [View ClickHelp Profile](https://www.getapp.za.com/software/112379/clickhelp)
- [View Document360 Profile](https://www.getapp.za.com/software/120723/document360)
- [View Original Comparison](https://www.getapp.za.com/compare/112379/120723/clickhelp/vs/document360)

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