Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Cortex is an enterprise social media marketing solution powered by artificial intelligence and machine learning to help marketers create more engaging content
Cortex is an enterprise social media marketing solution powered by artificial intelligence and machine learning to help marketers create more...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,7 /5
(379)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

5 /5
(4)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
4,5/5
Value for Money
5/5

Total features 144

  • 2-Way Messaging
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Assignment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Conditional Logic
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Profiling
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • Filtering
  • Gamification
  • Group Messaging
  • Human Handover
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Natural Language Search
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Chat
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets

Total features 32

  • 2-Way Messaging
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Assignment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Conditional Logic
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Profiling
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • Filtering
  • Gamification
  • Group Messaging
  • Human Handover
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Natural Language Search
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Chat
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets
  • ASI-ware
  • AdvancedEHR
  • AestheticsPro
  • AppointmentPlus
  • Arborgold
  • AutoStar Solutions
  • BigCommerce
  • Bookeo
  • Booker
  • CareCloud
  • Clio
  • Constant Contact
  • Curve Dental
  • DealerCenter
  • DentiMax
  • Dentrix Ascend
  • DrChrono
  • Eyefinity OfficeMate
  • Facebook
  • FareHarbor
  • FiveStars
  • Full Slate
  • Genbook
  • HomeGauge
  • Instagram
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • Magento Commerce
  • Mailchimp
  • Maxident
  • Merlin
  • Mindbody
  • Onfleet
  • PayPal
  • PestRoutes
  • Pipedrive
  • Point of Rental Software
  • QSIDental Web
  • Quickbooks Online
  • RealPage
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • ServiceTitan
  • Shopify
  • Square Point of Sale
  • Streamline
  • SuperSalon
  • Tableau
  • Timely
  • Total Dental
  • Twitter
  • Vagaro
  • WooCommerce
  • Xero
  • ZENOTI
  • Zapier
  • athenaOne
  • eVetPractice
  • mHelpDesk
  • ASI-ware
  • AdvancedEHR
  • AestheticsPro
  • AppointmentPlus
  • Arborgold
  • AutoStar Solutions
  • BigCommerce
  • Bookeo
  • Booker
  • CareCloud
  • Clio
  • Constant Contact
  • Curve Dental
  • DealerCenter
  • DentiMax
  • Dentrix Ascend
  • DrChrono
  • Eyefinity OfficeMate
  • Facebook
  • FareHarbor
  • FiveStars
  • Full Slate
  • Genbook
  • HomeGauge
  • Instagram
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • Magento Commerce
  • Mailchimp
  • Maxident
  • Merlin
  • Mindbody
  • Onfleet
  • PayPal
  • PestRoutes
  • Pipedrive
  • Point of Rental Software
  • QSIDental Web
  • Quickbooks Online
  • RealPage
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • ServiceTitan
  • Shopify
  • Square Point of Sale
  • Streamline
  • SuperSalon
  • Tableau
  • Timely
  • Total Dental
  • Twitter
  • Vagaro
  • WooCommerce
  • Xero
  • ZENOTI
  • Zapier
  • athenaOne
  • eVetPractice
  • mHelpDesk