---
description: Compare Birdeye vs TrueReview for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Birdeye vs TrueReview | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Birdeye \<span\>vs\</span\> TrueReview](https://www.getapp.za.com/compare/112535/2043135/birdeye/vs/truereview)

# Compare Birdeye vs TrueReview

Canonical: https://www.getapp.za.com/compare/112535/2043135/birdeye/vs/truereview

> Detailed comparison between Birdeye and TrueReview. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | TrueReview |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 702 | 150 |
| **Starting Price** | - | US$49,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Birdeye

- AI/Machine Learning
- API
- CRM
- Commenting/Notes
- Customizable Reports
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reminders
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### TrueReview

- AI/Machine Learning
- API
- CRM
- Commenting/Notes
- Customizable Reports
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reminders
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Birdeye Profile](https://www.getapp.za.com/software/112535/birdeye)
- [View TrueReview Profile](https://www.getapp.za.com/software/2043135/truereview)
- [View Original Comparison](https://www.getapp.za.com/compare/112535/2043135/birdeye/vs/truereview)

-----

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