Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,7 /5
(379)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4,4 /5
(448)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,3/5
Value for Money
4/5

Total features 144

  • 2-Way Messaging
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Asset Management
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Categorisation/Grouping
  • Charting
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Conditional Logic
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Editorial Calendar
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • Filtering
  • Gamification
  • Geolocation
  • Group Management
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Image Editing
  • Image Library
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Issue Management
  • Issue Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • MMS
  • Mass Texting
  • Media Library
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Publish Scheduling
  • Pulse Surveys
  • Question Branching
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Request Assignment
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • Rule Based Publishing
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Profiles
  • User Research Analysis
  • Video Chat
  • Visual Analytics
  • Visual Discovery
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Total features 87

  • 2-Way Messaging
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Asset Management
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Categorisation/Grouping
  • Charting
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Conditional Logic
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Editorial Calendar
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • Filtering
  • Gamification
  • Geolocation
  • Group Management
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Image Editing
  • Image Library
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Issue Management
  • Issue Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • MMS
  • Mass Texting
  • Media Library
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Publish Scheduling
  • Pulse Surveys
  • Question Branching
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Request Assignment
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • Rule Based Publishing
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Profiles
  • User Research Analysis
  • Video Chat
  • Visual Analytics
  • Visual Discovery
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • ASI-ware
  • AdvancedEHR
  • AestheticsPro
  • AppointmentPlus
  • Arborgold
  • AutoStar Solutions
  • BigCommerce
  • Bookeo
  • Booker
  • CareCloud
  • Clio
  • Constant Contact
  • Curve Dental
  • DealerCenter
  • DentiMax
  • Dentrix Ascend
  • DrChrono
  • Eyefinity OfficeMate
  • Facebook
  • FareHarbor
  • Feedly
  • FiveStars
  • Full Slate
  • Genbook
  • Google Analytics
  • HomeGauge
  • HubSpot CRM
  • Instagram
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • Magento Commerce
  • Mailchimp
  • Maxident
  • Merlin
  • Mindbody
  • Onfleet
  • PayPal
  • PestRoutes
  • Pipedrive
  • Point of Rental Software
  • QSIDental Web
  • Quickbooks Online
  • RealPage
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • ServiceTitan
  • Shopify
  • Square Point of Sale
  • Streamline
  • SuperSalon
  • Timely
  • Total Dental
  • Twitter
  • UserVoice
  • Vagaro
  • WooCommerce
  • Xero
  • ZENOTI
  • Zapier
  • Zendesk
  • athenaOne
  • eVetPractice
  • mHelpDesk
  • ASI-ware
  • AdvancedEHR
  • AestheticsPro
  • AppointmentPlus
  • Arborgold
  • AutoStar Solutions
  • BigCommerce
  • Bookeo
  • Booker
  • CareCloud
  • Clio
  • Constant Contact
  • Curve Dental
  • DealerCenter
  • DentiMax
  • Dentrix Ascend
  • DrChrono
  • Eyefinity OfficeMate
  • Facebook
  • FareHarbor
  • Feedly
  • FiveStars
  • Full Slate
  • Genbook
  • Google Analytics
  • HomeGauge
  • HubSpot CRM
  • Instagram
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • Magento Commerce
  • Mailchimp
  • Maxident
  • Merlin
  • Mindbody
  • Onfleet
  • PayPal
  • PestRoutes
  • Pipedrive
  • Point of Rental Software
  • QSIDental Web
  • Quickbooks Online
  • RealPage
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • ServiceTitan
  • Shopify
  • Square Point of Sale
  • Streamline
  • SuperSalon
  • Timely
  • Total Dental
  • Twitter
  • UserVoice
  • Vagaro
  • WooCommerce
  • Xero
  • ZENOTI
  • Zapier
  • Zendesk
  • athenaOne
  • eVetPractice
  • mHelpDesk