Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BrightLocal is a dedicated platform to help marketing agencies and in-house marketers succeed at local SEO. Its powerful toolset includes local rank tracking, citation tracking, GMB auditing, local search auditing, and review management tools. Every report can be white-labeled.
BrightLocal is a dedicated platform to help marketing agencies and in-house marketers succeed at local SEO. Its powerful toolset includes local rank...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(666)

Ease of Use

4.7/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Overall rating

4.8 /5
(276)

Ease of Use

4.6/ 5

Features

4.7/ 5

Customer Service

4.9/ 5

Value for Money

4.8/ 5

Total features 148

  • 2-Way Messaging
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Audience Targeting
  • Audit Management
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • Backlink Monitoring
  • Benchmarking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Ideas
  • Content Management
  • Contextual Guidance
  • Customer Communication
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Filtering
  • For Sales/Marketing
  • Gamification
  • Geo Rankings
  • Google Analytics Integration
  • Group Messaging
  • Human Handover
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Intent Recognition
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Qualification
  • Listing Management
  • Live Chat
  • Localization Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Mobile Payments
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Online Payments
  • Performance Metrics
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Pulse Surveys
  • Question Branching
  • Ratings/Reviews
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Reviews Management
  • SEO Audit
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Scheduled/Automated Reports
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Management
  • Video Chat
  • Virtual Assistant
  • Visual Analytics
  • Web Tracking
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Widgets

Total features 33

  • 2-Way Messaging
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Audience Targeting
  • Audit Management
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • Backlink Monitoring
  • Benchmarking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Ideas
  • Content Management
  • Contextual Guidance
  • Customer Communication
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Filtering
  • For Sales/Marketing
  • Gamification
  • Geo Rankings
  • Google Analytics Integration
  • Group Messaging
  • Human Handover
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Intent Recognition
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Qualification
  • Listing Management
  • Live Chat
  • Localization Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Mobile Payments
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Online Payments
  • Performance Metrics
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Pulse Surveys
  • Question Branching
  • Ratings/Reviews
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Reviews Management
  • SEO Audit
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Scheduled/Automated Reports
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • User Management
  • Video Chat
  • Virtual Assistant
  • Visual Analytics
  • Web Tracking
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Monitoring
  • Widgets
  • ABELDent
  • ASI-ware
  • AccuLynx
  • Actionstep
  • Adobe Commerce
  • AdvancedMD EHR
  • AestheticsPro
  • AgencyAnalytics
  • AppFolio Property Manager
  • Appointy
  • Arborgold
  • BigCommerce
  • Bookeo
  • Booker
  • BoomTown
  • Breezeworks
  • Brightree
  • CareCloud
  • ChiroTouch
  • ClearDent
  • Clio
  • Constant Contact
  • Covetrus Pulse
  • Curve Dental
  • DaySmart Appointments
  • DealerCenter
  • Dealertrack DMS
  • DentiMax
  • Dentrix
  • Dentrix Ascend
  • Dolphin Management
  • DrChrono
  • EPICS
  • Eaglesoft
  • EndoVision
  • Eyefinity OfficeMate
  • FareHarbor
  • FieldRoutes
  • Filevine
  • Frazer
  • FreshBooks
  • Full Slate
  • Genbook
  • Google Analytics 360
  • GorillaDesk
  • Grapevine6
  • HomeGauge
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • MRI Property Management
  • MYOB Business
  • Mailchimp
  • Maxident
  • MediaDent
  • Meevo
  • Merlin
  • Meta for Business
  • Mindbody
  • Mogo CRM
  • MoverBase
  • NextGen
  • Onfleet
  • Open Dental
  • OrthoTrac a Sensei product
  • PatientNow
  • PayPal
  • Pipedrive
  • Point of Rental Software
  • Practice-Web
  • PracticeWorks a Sensei product
  • QuickBooks Enterprise
  • QuickBooks Online
  • Quorum
  • RazorSync
  • RealPage
  • RepairShopr
  • Revelation Pets
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • Service Fusion
  • ServiceM8
  • ServiceMonster
  • ServiceTitan
  • Shelter Buddy
  • ShippingEasy
  • Shopify
  • Skywerk
  • Solutionreach
  • Square Point of Sale
  • Streamline
  • Successware
  • SugarCRM
  • Surefire CRM
  • SuzyDental 4
  • The Edge
  • Timely
  • Total Dental
  • Twitter/X
  • Vagaro
  • WooCommerce
  • Workiz
  • Xero
  • ZENOTI
  • Zapier
  • Zillow Rental Manager
  • Zoho CRM
  • Zomato for Business
  • athenaOne
  • iDentalSoft
  • mHelpDesk
  • ABELDent
  • ASI-ware
  • AccuLynx
  • Actionstep
  • Adobe Commerce
  • AdvancedMD EHR
  • AestheticsPro
  • AgencyAnalytics
  • AppFolio Property Manager
  • Appointy
  • Arborgold
  • BigCommerce
  • Bookeo
  • Booker
  • BoomTown
  • Breezeworks
  • Brightree
  • CareCloud
  • ChiroTouch
  • ClearDent
  • Clio
  • Constant Contact
  • Covetrus Pulse
  • Curve Dental
  • DaySmart Appointments
  • DealerCenter
  • Dealertrack DMS
  • DentiMax
  • Dentrix
  • Dentrix Ascend
  • Dolphin Management
  • DrChrono
  • EPICS
  • Eaglesoft
  • EndoVision
  • Eyefinity OfficeMate
  • FareHarbor
  • FieldRoutes
  • Filevine
  • Frazer
  • FreshBooks
  • Full Slate
  • Genbook
  • Google Analytics 360
  • GorillaDesk
  • Grapevine6
  • HomeGauge
  • IntakeQ
  • JobNimbus
  • Kajabi
  • Keap
  • Limo Anywhere
  • LinkedIn for Business
  • LiveRez
  • MOGO
  • MRI Property Management
  • MYOB Business
  • Mailchimp
  • Maxident
  • MediaDent
  • Meevo
  • Merlin
  • Meta for Business
  • Mindbody
  • Mogo CRM
  • MoverBase
  • NextGen
  • Onfleet
  • Open Dental
  • OrthoTrac a Sensei product
  • PatientNow
  • PayPal
  • Pipedrive
  • Point of Rental Software
  • Practice-Web
  • PracticeWorks a Sensei product
  • QuickBooks Enterprise
  • QuickBooks Online
  • Quorum
  • RazorSync
  • RealPage
  • RepairShopr
  • Revelation Pets
  • RevolutionEHR
  • Rosy
  • Salesforce Sales Cloud
  • Schedulicity
  • Service Fusion
  • ServiceM8
  • ServiceMonster
  • ServiceTitan
  • Shelter Buddy
  • ShippingEasy
  • Shopify
  • Skywerk
  • Solutionreach
  • Square Point of Sale
  • Streamline
  • Successware
  • SugarCRM
  • Surefire CRM
  • SuzyDental 4
  • The Edge
  • Timely
  • Total Dental
  • Twitter/X
  • Vagaro
  • WooCommerce
  • Workiz
  • Xero
  • ZENOTI
  • Zapier
  • Zillow Rental Manager
  • Zoho CRM
  • Zomato for Business
  • athenaOne
  • iDentalSoft
  • mHelpDesk