Birdeye vs Uberall
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Overview
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Best Customer Experience Management Solution in 2023 MarTech Breakthrough Awards.We make sure you deliver memorable customer experience.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.8/ 5Value for Money
4.5/ 5Features
Total features 148
- 2-Way Messaging
- AI Content Creation
- AI Writing Assistant
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automatic Location Detection
- Autoresponders
- Benchmarking
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Categorisation/Grouping
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Contact Management
- Content Ideas
- Content Management
- Contextual Guidance
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Mapping
- Data Security
- Data Synchronization
- Data Visualization
- Database Support
- Directions
- Distance Calculation
- Drag & Drop
- Email Alerts
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Promotions
- Feedback Management
- File Sharing
- Filtering
- For Sales/Marketing
- Gamification
- Geocoding
- Geofencing
- Geographic Maps
- Geolocation
- Geotargeting
- Group Messaging
- Human Handover
- Image Library
- Impact Measurement
- Influencer Tracking
- Intent Recognition
- Keyword Filtering
- Keyword Rank Tracking
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Lead Qualification
- Live Chat
- Location Tracking
- Mapping
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Form
- One-to-One Messaging
- Online Payments
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Product Search
- Pulse Surveys
- Question Branching
- ROI Tracking
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Audit
- SEO Management
- SMS Messaging
- Scheduled Messaging
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skip Logic
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Transaction Monitoring
- Transcripts/Chat History
- Trend Analysis
- URL Customization
- User Management
- Video Chat
- Virtual Assistant
- Visual Analytics
- Web Tracking
- Website Analytics
- Website Integration
- Website Monitoring
- White Label
- Widgets
Total features 79
- 2-Way Messaging
- AI Content Creation
- AI Writing Assistant
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automatic Location Detection
- Autoresponders
- Benchmarking
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Categorisation/Grouping
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Contact Management
- Content Ideas
- Content Management
- Contextual Guidance
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Mapping
- Data Security
- Data Synchronization
- Data Visualization
- Database Support
- Directions
- Distance Calculation
- Drag & Drop
- Email Alerts
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Promotions
- Feedback Management
- File Sharing
- Filtering
- For Sales/Marketing
- Gamification
- Geocoding
- Geofencing
- Geographic Maps
- Geolocation
- Geotargeting
- Group Messaging
- Human Handover
- Image Library
- Impact Measurement
- Influencer Tracking
- Intent Recognition
- Keyword Filtering
- Keyword Rank Tracking
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Lead Qualification
- Live Chat
- Location Tracking
- Mapping
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Form
- One-to-One Messaging
- Online Payments
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Product Search
- Pulse Surveys
- Question Branching
- ROI Tracking
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Audit
- SEO Management
- SMS Messaging
- Scheduled Messaging
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skip Logic
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Transaction Monitoring
- Transcripts/Chat History
- Trend Analysis
- URL Customization
- User Management
- Video Chat
- Virtual Assistant
- Visual Analytics
- Web Tracking
- Website Analytics
- Website Integration
- Website Monitoring
- White Label
- Widgets
Integrations
- ABELDent
- ASI-ware
- AccuLynx
- Actionstep
- Adobe Commerce
- AdvancedMD EHR
- AestheticsPro
- AppFolio Property Manager
- Appointy
- Arborgold
- BigCommerce
- Bookeo
- Booker
- BoomTown
- Breezeworks
- Brightree
- CareCloud
- ChiroTouch
- ClearDent
- Clio
- Constant Contact
- Covetrus Pulse
- Curve Dental
- DaySmart Appointments
- DealerCenter
- Dealertrack DMS
- DentiMax
- Dentrix
- Dentrix Ascend
- Dolphin Management
- DrChrono
- EPICS
- Eaglesoft
- EndoVision
- Eyefinity OfficeMate
- FareHarbor
- FieldRoutes
- Filevine
- Frazer
- FreshBooks
- Full Slate
- Genbook
- GorillaDesk
- Grapevine6
- HomeGauge
- IntakeQ
- JobNimbus
- Kajabi
- Keap
- Limo Anywhere
- LinkedIn for Business
- LiveRez
- MOGO
- MRI Property Management
- MYOB Business
- Mailchimp
- Maxident
- MediaDent
- Meevo
- Merlin
- Meta for Business
- Mindbody
- Mogo CRM
- MoverBase
- NextGen
- Onfleet
- Open Dental
- OrthoTrac a Sensei product
- PatientNow
- PayPal
- Pipedrive
- Point of Rental Software
- Practice-Web
- PracticeWorks a Sensei product
- QuickBooks Enterprise
- QuickBooks Online
- Quorum
- RazorSync
- RealPage
- RepairShopr
- Revelation Pets
- RevolutionEHR
- Rosy
- Salesforce Sales Cloud
- Schedulicity
- Service Fusion
- ServiceM8
- ServiceMonster
- ServiceTitan
- Shelter Buddy
- ShippingEasy
- Shopify
- Skywerk
- Solutionreach
- Square Point of Sale
- Streamline
- Successware
- SugarCRM
- Surefire CRM
- SuzyDental 4
- The Edge
- Timely
- Total Dental
- Twitter/X
- Vagaro
- WooCommerce
- Workiz
- Xero
- ZENOTI
- Zapier
- Zillow Rental Manager
- Zoho CRM
- Zomato for Business
- athenaOne
- iDentalSoft
- mHelpDesk
- ABELDent
- ASI-ware
- AccuLynx
- Actionstep
- Adobe Commerce
- AdvancedMD EHR
- AestheticsPro
- AppFolio Property Manager
- Appointy
- Arborgold
- BigCommerce
- Bookeo
- Booker
- BoomTown
- Breezeworks
- Brightree
- CareCloud
- ChiroTouch
- ClearDent
- Clio
- Constant Contact
- Covetrus Pulse
- Curve Dental
- DaySmart Appointments
- DealerCenter
- Dealertrack DMS
- DentiMax
- Dentrix
- Dentrix Ascend
- Dolphin Management
- DrChrono
- EPICS
- Eaglesoft
- EndoVision
- Eyefinity OfficeMate
- FareHarbor
- FieldRoutes
- Filevine
- Frazer
- FreshBooks
- Full Slate
- Genbook
- GorillaDesk
- Grapevine6
- HomeGauge
- IntakeQ
- JobNimbus
- Kajabi
- Keap
- Limo Anywhere
- LinkedIn for Business
- LiveRez
- MOGO
- MRI Property Management
- MYOB Business
- Mailchimp
- Maxident
- MediaDent
- Meevo
- Merlin
- Meta for Business
- Mindbody
- Mogo CRM
- MoverBase
- NextGen
- Onfleet
- Open Dental
- OrthoTrac a Sensei product
- PatientNow
- PayPal
- Pipedrive
- Point of Rental Software
- Practice-Web
- PracticeWorks a Sensei product
- QuickBooks Enterprise
- QuickBooks Online
- Quorum
- RazorSync
- RealPage
- RepairShopr
- Revelation Pets
- RevolutionEHR
- Rosy
- Salesforce Sales Cloud
- Schedulicity
- Service Fusion
- ServiceM8
- ServiceMonster
- ServiceTitan
- Shelter Buddy
- ShippingEasy
- Shopify
- Skywerk
- Solutionreach
- Square Point of Sale
- Streamline
- Successware
- SugarCRM
- Surefire CRM
- SuzyDental 4
- The Edge
- Timely
- Total Dental
- Twitter/X
- Vagaro
- WooCommerce
- Workiz
- Xero
- ZENOTI
- Zapier
- Zillow Rental Manager
- Zoho CRM
- Zomato for Business
- athenaOne
- iDentalSoft
- mHelpDesk
