BirdEye vs LiveChat

 

BirdEye

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LiveChat

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$16,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
CRM Integration
Campaign Analysis
Campaign Management
Chat
Contact History
Content Management
Customizable Branding
Customizable Templates
Drag & Drop Interface
Email Integration
Engagement Analytics
Instant Messaging
Monitoring
Multi-Channel Communication
Real Time Analytics
Real Time Data
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Tagging
Third Party Integration
Ticket Management

Integrations

ActiveCampaign
AgencyAnalytics
BigCommerce
Campaign Monitor
Cayzu
Infusionsoft
Logicbox
QuickBooks Online
Rent Manager
Salesforce Sales Cloud
Shopify
SurveyMonkey
Talkdesk
TapClicks
Toonimo
VidGrid
Vision Helpdesk
Zendesk
Zoho CRM
amoCRM