---
description: Compare VirtualPBX vs 800.com for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare VirtualPBX vs 800.com | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [VirtualPBX \<span\>vs\</span\> 800.com](https://www.getapp.za.com/compare/1127/2008915/virtual-pbx/vs/800-com)

# Compare VirtualPBX vs 800.com

Canonical: https://www.getapp.za.com/compare/1127/2008915/virtual-pbx/vs/800-com

> Detailed comparison between VirtualPBX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VirtualPBX | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 37 | 322 |
| **Starting Price** | US$9,00 | US$149,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### VirtualPBX

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Call Transcription
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Call Transcription
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View VirtualPBX Profile](https://www.getapp.za.com/software/1127/virtual-pbx)
- [View 800.com Profile](https://www.getapp.za.com/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.za.com/compare/1127/2008915/virtual-pbx/vs/800-com)

-----

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