Socialbakers is an AI-powered social media marketing suite that enables businesses to better understand their customer personas, publish engaging social media content, manage social media smarter, leverage advanced social media listening, and provide top-notch social media customer service.
Socialbakers is an AI-powered social media marketing suite that enables businesses to better understand their customer personas, publish engaging...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,2 /5
(33)
Ease of Use
4,3/5
Features & Functionality
3,9/5
Customer Service
4,4/5
Value for Money
3,8/5

Overall rating

4,4 /5
(448)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,3/5
Value for Money
4/5

Total features 70

  • @mentions
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Asset Management
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Categorisation/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Demographic Data
  • Editorial Calendar
  • Engagement Analytics
  • Feedback Management
  • Filtering
  • Geolocation
  • Group Management
  • Help Desk Management
  • Image Editing
  • Image Library
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Nurturing
  • Media Library
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Request Assignment
  • Response Management
  • Review Monitoring
  • Rule Based Publishing
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spend Analysis
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Visitor Management
  • Visual Analytics
  • Visual Discovery
  • Web Traffic Reporting
  • Workflow Management

Total features 87

  • @mentions
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Asset Management
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Categorisation/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Demographic Data
  • Editorial Calendar
  • Engagement Analytics
  • Feedback Management
  • Filtering
  • Geolocation
  • Group Management
  • Help Desk Management
  • Image Editing
  • Image Library
  • Impact Measurement
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Nurturing
  • Media Library
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Request Assignment
  • Response Management
  • Review Monitoring
  • Rule Based Publishing
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spend Analysis
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Visitor Management
  • Visual Analytics
  • Visual Discovery
  • Web Traffic Reporting
  • Workflow Management
  • Dropbox Business
  • Facebook
  • Feedly
  • Google Analytics
  • HubSpot CRM
  • Instagram
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft PowerPoint
  • Tableau
  • Dropbox Business
  • Facebook
  • Feedly
  • Google Analytics
  • HubSpot CRM
  • Instagram
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft PowerPoint
  • Tableau