---
description: Compare Rocket.Chat vs livepro for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Rocket.Chat vs livepro | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Rocket.Chat \<span\>vs\</span\> livepro](https://www.getapp.za.com/compare/112763/122747/rocket-chat/vs/livepro)

# Compare Rocket.Chat vs livepro

Canonical: https://www.getapp.za.com/compare/112763/122747/rocket-chat/vs/livepro

> Detailed comparison between Rocket.Chat and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Rocket.Chat | livepro |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 156 | 182 |
| **Starting Price** | US$0,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Rocket.Chat

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Content Management
- Discussions/Forums
- Document Management
- File Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Tagging
- Third-Party Integrations
- Version Control
- Workflow Management

### livepro

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Content Management
- Discussions/Forums
- Document Management
- File Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Tagging
- Third-Party Integrations
- Version Control
- Workflow Management

## Links

- [View Rocket.Chat Profile](https://www.getapp.za.com/software/112763/rocket-chat)
- [View livepro Profile](https://www.getapp.za.com/software/122747/livepro)
- [View Original Comparison](https://www.getapp.za.com/compare/112763/122747/rocket-chat/vs/livepro)

-----

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