Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members and clients
MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$19,00/month

  • Free
  • Open Source
  • Subscription

Starting from

US$4,95/month

  • Free
  • Open Source
  • Subscription

Overall rating

4,5 /5
(48)
Ease of Use
4,1/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4 /5
(89)
Ease of Use
4,1/5
Features & Functionality
4/5
Customer Service
3,7/5
Value for Money
4,4/5

Total features 200

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Backup
  • Automatic Lead Distribution
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billable Items Tracking
  • Bug Tracking
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Change Order Management
  • Change Planning
  • Change Tracking
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Depreciation Management
  • Device Auto Discovery
  • Dispatch Management
  • Disposal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Event Triggered Actions
  • Exception Reporting
  • Fault Management
  • Feedback Management
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • License Inventory
  • License Management
  • License Tracking
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Catalog
  • Online Forums
  • Order Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portable License
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Product Catalog
  • Product Identification
  • Productivity Analysis
  • Project Management
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Recurring Tasks
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Shipping Management
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timeline Management
  • Timer
  • Trial License
  • Visual Analytics
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • XML / RSS

Total features 29

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Backup
  • Automatic Lead Distribution
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billable Items Tracking
  • Bug Tracking
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Change Order Management
  • Change Planning
  • Change Tracking
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Depreciation Management
  • Device Auto Discovery
  • Dispatch Management
  • Disposal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Event Triggered Actions
  • Exception Reporting
  • Fault Management
  • Feedback Management
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • License Inventory
  • License Management
  • License Tracking
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Catalog
  • Online Forums
  • Order Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portable License
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Product Catalog
  • Product Identification
  • Productivity Analysis
  • Project Management
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Recurring Tasks
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Shipping Management
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timeline Management
  • Timer
  • Trial License
  • Visual Analytics
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • XML / RSS
  • GitHub
  • GoToAssist
  • Google Calendar
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • OpsGenie
  • Remote Support
  • GitHub
  • GoToAssist
  • Google Calendar
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • OpsGenie
  • Remote Support