Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.
Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$1,00/month

  • Free
  • Subscription

Starting from

US$16,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(34)
Ease of Use
4,7/5
Features & Functionality
4,3/5
Customer Service
5/5
Value for Money
4,8/5

Overall rating

4,5 /5
(134)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,3/5

Total features 26

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Catalog Management
  • Categorization
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Fields
  • Customizable Categories
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Disaster Recovery
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Escalation Management
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Forum / Discussion Board
  • Geographic Maps
  • Geolocation
  • Guided Problem Solving
  • Help Desk Management
  • Inbox Management
  • Incident Management
  • Instant Messaging
  • Job Scheduling
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Parties
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Project Workflow
  • Projections
  • Question Library
  • Queue Manager
  • RSS Feeds
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SMS Integration
  • Scenario Planning
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Support Ticket Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • User Management
  • Video Conferencing
  • Workflow Management

Total features 89

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Catalog Management
  • Categorization
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Fields
  • Customizable Categories
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Disaster Recovery
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Escalation Management
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Forum / Discussion Board
  • Geographic Maps
  • Geolocation
  • Guided Problem Solving
  • Help Desk Management
  • Inbox Management
  • Incident Management
  • Instant Messaging
  • Job Scheduling
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Parties
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Project Workflow
  • Projections
  • Question Library
  • Queue Manager
  • RSS Feeds
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SMS Integration
  • Scenario Planning
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Support Ticket Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • User Management
  • Video Conferencing
  • Workflow Management
  • Cyfe
  • Fusion Framework System
  • Google Cloud Platform
  • Google Workspace
  • PagerDuty
  • Rippling
  • ScriptRunner for Jira
  • ServiceNow
  • Slack
  • Statuspage
  • Cyfe
  • Fusion Framework System
  • Google Cloud Platform
  • Google Workspace
  • PagerDuty
  • Rippling
  • ScriptRunner for Jira
  • ServiceNow
  • Slack
  • Statuspage